after-sales service techniciantotechnical sales representative in electronic and telecommunications equipment
A after-sales service technician already meets 51% of what the technical sales representative in electronic and telecommunications equipment role asks for. The move turns on 14 required skills not yet in the profile.
51%
55.3/ 100
1 Share of the technical sales representative in electronic and telecommunications equipment role’s weighted skill requirement already met by the after-sales service technician profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.
Why this move works
A technical sales representative in electronic and telecommunications equipment role treats 15 of its required skills as things a after-sales service technician already does. These are the ones it depends on most.
- apply technical communication skills
- characteristics of products
- characteristics of services
- communicate with customers
- contact customers
- electronic and telecommunication equipment
What stands in the way is 14 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.
Table 2 · What you already bring
Of the 15 skills that carry over, these are the ones fewest other occupations ask for. A technical sales representative in electronic and telecommunications equipment role needs them, and most people applying for one will not have them already. This is the part of a after-sales service technician background worth leading with.
- already held electronic and telecommunication equipment engineering, manufacturing and construction
- already held implement customer follow-up communication, collaboration and creativity
- already held contact customers communication, collaboration and creativity
- already held keep records of customer interaction information skills
- already held manage schedule of tasks management skills
- already held implement sales strategies communication, collaboration and creativity
All 15 carried skills, including the 15 the technical sales representative in electronic and telecommunications equipment role treats as required.
Table 3 · What you would need to learn
The 15 missing skills fall into 6 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.
- required, not held demonstrate products' features required
- required, not held prospect new customers required
- required, not held answer requests for quotation required
- required, not held ensure client orientation required
- required, not held implement marketing strategies required
- required, not held respond to customers' inquiries required
- required, not held keep records on sales required
- required, not held produce sales reports required
- required, not held record customers' personal data required
- required, not held demonstrate motivation for sales required
- required, not held supervise sales activities required
- required, not held have computer literacy required
- required, not held use customer relationship management software required
- required, not held sales promotion techniques required
- optional, not held handle warranty for digital equipment optional
Table 4 · Where to start
The 3 entries a technical sales representative in electronic and telecommunications equipment role is least likely to hire without. The ordering is computed from the skill data, not from what pays.
- 01 demonstrate motivation for sales skill · sector specific
- 02 demonstrate products' features skill · sector specific
- 03 keep records on sales skill · sector specific
Each entry opens a course search for that skill. Career Overlap earns nothing from these links.
Appendix · The rest of the record
All 15 skills that carry over
- already held apply technical communication skills skill
- already held characteristics of products knowledge
- already held characteristics of services knowledge
- already held communicate with customers skill
- already held contact customers skill
- already held electronic and telecommunication equipment knowledge
- already held ensure compliance with legal requirements skill
- already held guarantee customer satisfaction skill
- already held implement customer follow-up skill
- already held implement sales strategies skill
- already held keep records of customer interaction skill
- already held maintain relationship with customers skill
- already held manage schedule of tasks skill
- already held product comprehension knowledge
- already held provide customer follow-up services skill
1 supplementary skills, helpful but not required
- optional, not held handle warranty for digital equipment optional
14 held skills the technical sales representative in electronic and telecommunications equipment role does not ask for
- not needed by the target role address problems critically skill
- not needed by the target role advise on merchandise features skill
- not needed by the target role consumer protection knowledge
- not needed by the target role create solutions to problems skill
- not needed by the target role customer relationship management knowledge
- not needed by the target role customer service knowledge
- not needed by the target role execute after sales activities skill
- not needed by the target role listen actively skill
- not needed by the target role maintenance operations knowledge
- not needed by the target role monitor after sales records skill
- not needed by the target role provide information skill
- not needed by the target role sales activities knowledge
- not needed by the target role sales strategies knowledge
- not needed by the target role solve technical problems skill
1 gaps that are knowledge rather than practice
Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.
- required, not held sales promotion techniques required
Other moves recorded from after-sales service technician
- technical sales representative in hardware, plumbing and heating equipment 48% covered · substantial
- technical sales representative in agricultural machinery and equipment 48% covered · substantial
- technical sales representative in office machinery and equipment 48% covered · substantial
- technical sales representative in chemical products 48% covered · substantial
How this record was compiled
Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.