Table 1Transition record

cabin crew managertosteward/stewardess

A cabin crew manager already meets 37% of what the steward/stewardess role asks for. The move turns on 7 required skills not yet in the profile.

From cabin crew manager

37%

Overlap1

To steward/stewardess

30 Skills carried over

7 Required, not held

67.6 Difficulty2

adjacent 0–30

moderate 30–55

substantial 55–75

career change 75–100

this move, 67.6

This move: 67.6 of 100 · substantial

1 Share of the steward/stewardess role’s weighted skill requirement already met by the cabin crew manager profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 30 skills that carry over, these are the ones fewest other occupations ask for. A steward/stewardess role needs them, and most people applying for one will not have them already. This is the part of a cabin crew manager background worth leading with.

Skill the target role also needs Area

already held inspect cabin service equipment information skills
already held prepare flight reports information skills
already held carry out pre-flight duties management skills
already held sell souvenirs communication, collaboration and creativity
already held conduct full-scale emergency plan exercises management skills
already held deliver outstanding service assisting and caring

All 30 carried skills, including the 0 the steward/stewardess role treats as required.

Table 3

Table 3 · What you would need to learn

The 39 missing skills fall into 6 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier

01 assisting and caring 4 required, 11 supplementary

required, not held assist passengers required
required, not held serve food in table service required
required, not held comply with food safety and hygiene required
required, not held greet guests required

optional, not held answer questions about the train transport service optional
optional, not held assist passengers in emergency situations optional
optional, not held assist passengers with timetable information optional
optional, not held check passenger tickets optional
optional, not held facilitate safe disembarkation of passengers optional
optional, not held help to control passenger behaviour during emergency situations optional
optional, not held maintain vessel safety and emergency equipment optional
optional, not held manage lost and found articles optional
optional, not held perform small vessel safety procedures optional
optional, not held prepare mixed beverages optional
optional, not held prepare simple meals on board optional

02 communication, collaboration and creativity 2 required, 9 supplementary

required, not held handle customer complaints required
required, not held maintain customer service required

optional, not held demonstrate emergency procedures optional
optional, not held distribute local information materials optional
optional, not held identify customer's needs optional
optional, not held implement sales strategies optional
optional, not held use riverspeak to communicate optional
optional, not held assist clients with special needs optional
optional, not held implement marketing strategies optional
optional, not held perform services in a flexible manner optional
optional, not held show intercultural awareness optional

03 management skills 1 required, 2 supplementary

required, not held handle financial transactions required

optional, not held oversee guest laundry service optional
optional, not held tolerate stress optional

04 handling and moving 4 supplementary

optional, not held check carriages optional
optional, not held handle guest luggage optional
optional, not held service rooms optional
optional, not held maintain stock supplies for guest cabin optional

05 information skills 3 supplementary

optional, not held communicate reports provided by passengers optional
optional, not held manage on board hazards optional
optional, not held read stowage plans optional

06 services 3 supplementary

optional, not held physical parts of the vessel optional
optional, not held vessel safety equipment optional
optional, not held health and safety measures in transportation optional

Table 4

Table 4 · Where to start

The 3 entries a steward/stewardess role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 30 skills that carry over

Skill Type

already held act reliably skill
already held air transport law knowledge
already held airport planning knowledge
already held analyse work-related written reports skill
already held apply transportation management concepts skill
already held be friendly to passengers skill
already held carry out pre-flight duties skill
already held common aviation safety regulations knowledge
already held communicate verbal instructions skill
already held conduct full-scale emergency plan exercises skill
already held deal with challenging work conditions skill
already held deliver outstanding service skill
already held execute flight plans skill
already held follow verbal instructions skill
already held give instructions to staff skill
already held handle stressful situations in the work place skill
already held handle veterinary emergencies skill
already held have computer literacy skill
already held inspect cabin service equipment skill
already held maintain relationship with customers skill
already held manage the customer experience skill
already held perform routine flight operations checks skill
already held prepare flight reports skill
already held process customer orders skill
already held provide first aid skill
already held provide food and beverages skill
already held provide information to passengers skill
already held sell souvenirs skill
already held upsell products skill
already held use different communication channels skill

32 supplementary skills, helpful but not required

Skill to acquire Tier

optional, not held answer questions about the train transport service optional
optional, not held assist passengers in emergency situations optional
optional, not held assist passengers with timetable information optional
optional, not held check carriages optional
optional, not held check passenger tickets optional
optional, not held communicate reports provided by passengers optional
optional, not held demonstrate emergency procedures optional
optional, not held distribute local information materials optional
optional, not held facilitate safe disembarkation of passengers optional
optional, not held handle guest luggage optional
optional, not held help to control passenger behaviour during emergency situations optional
optional, not held identify customer's needs optional
optional, not held implement sales strategies optional
optional, not held maintain vessel safety and emergency equipment optional
optional, not held manage lost and found articles optional
optional, not held manage on board hazards optional
optional, not held oversee guest laundry service optional
optional, not held perform small vessel safety procedures optional
optional, not held physical parts of the vessel optional
optional, not held prepare mixed beverages optional
optional, not held prepare simple meals on board optional
optional, not held read stowage plans optional
optional, not held service rooms optional
optional, not held tolerate stress optional
optional, not held use riverspeak to communicate optional
optional, not held vessel safety equipment optional
optional, not held assist clients with special needs optional
optional, not held health and safety measures in transportation optional
optional, not held implement marketing strategies optional
optional, not held maintain stock supplies for guest cabin optional
optional, not held perform services in a flexible manner optional
optional, not held show intercultural awareness optional

1 held skills the steward/stewardess role does not ask for

Skill Type

not needed by the target role geostationary satellites knowledge

3 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier

optional, not held physical parts of the vessel optional
optional, not held vessel safety equipment optional
optional, not held health and safety measures in transportation optional

Index

Other moves recorded from cabin crew manager

Full index of moves from cabin crew manager

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.