Table 1Transition record

cashiertopost office counter clerk

A cashier already meets 26% of what the post office counter clerk role asks for. The move turns on 8 required skills not yet in the profile.

From cashier

26%

Overlap1

To post office counter clerk

5 Skills carried over

8 Required, not held

68.8 Difficulty2

adjacent 0–30

moderate 30–55

substantial 55–75

career change 75–100

this move, 68.8

This move: 68.8 of 100 · substantial

1 Share of the post office counter clerk role’s weighted skill requirement already met by the cashier profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 5 skills that carry over, these are the ones fewest other occupations ask for. A post office counter clerk role needs them, and most people applying for one will not have them already. This is the part of a cashier background worth leading with.

Skill the target role also needs Area

already held operate cash register management skills
already held sales argumentation business, administration and law
already held process payments management skills
already held issue sales invoices management skills
already held customer service business, administration and law

All 5 carried skills, including the 4 the post office counter clerk role treats as required.

Table 3

Table 3 · What you would need to learn

The 20 missing skills fall into 7 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier

01 communication, collaboration and creativity 3 required, 4 supplementary

required, not held sell post office products required
required, not held communicate with customers required
required, not held satisfy customers required

optional, not held carry out active selling optional
optional, not held offer financial services optional
optional, not held promote financial products optional
optional, not held advise on financial matters optional

02 management skills 2 required, 3 supplementary

required, not held deliver correspondence required
required, not held handle financial transactions required

optional, not held distribute pensions optional
optional, not held register mail optional
optional, not held convert currency optional

03 business, administration and law 1 required, 3 supplementary

required, not held characteristics of services required

optional, not held financial markets optional
optional, not held financial products optional
optional, not held types of pensions optional

04 assisting and caring 1 required

required, not held assist customers required

05 engineering, manufacturing and construction 1 required

required, not held characteristics of products required

06 handling and moving 1 supplementary

optional, not held maintain store cleanliness optional

1 further area in the appendix

Table 4

Table 4 · Where to start

The 3 entries a post office counter clerk role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 5 skills that carry over

Skill Type

already held customer service knowledge
already held issue sales invoices skill
already held operate cash register skill
already held process payments skill
already held sales argumentation knowledge

The 1 learning area not shown above

Skill to acquire Tier

07 information skills 1 supplementary

optional, not held handle registered mail optional

12 supplementary skills, helpful but not required

Skill to acquire Tier

optional, not held distribute pensions optional
optional, not held handle registered mail optional
optional, not held register mail optional
optional, not held carry out active selling optional
optional, not held convert currency optional
optional, not held maintain store cleanliness optional
optional, not held offer financial services optional
optional, not held promote financial products optional
optional, not held advise on financial matters optional
optional, not held financial markets optional
optional, not held financial products optional
optional, not held types of pensions optional

20 held skills the post office counter clerk role does not ask for

Skill Type

not needed by the target role apply numeracy skills skill
not needed by the target role count money skill
not needed by the target role direct customers to merchandise skill
not needed by the target role ensure client orientation skill
not needed by the target role maintain check-out area cleanliness skill
not needed by the target role maintain transaction's reports skill
not needed by the target role manage theft prevention skill
not needed by the target role monitor check-out point skill
not needed by the target role pack merchandise for gifts skill
not needed by the target role package purchases in bags skill
not needed by the target role process loyalty schemes skill
not needed by the target role process refunds skill
not needed by the target role provide customer follow-up services skill
not needed by the target role put up price tags skill
not needed by the target role reserve merchandise for customers skill
not needed by the target role sales promotion techniques knowledge
not needed by the target role teamwork principles knowledge
not needed by the target role train employees skill
not needed by the target role use different communication channels skill
not needed by the target role weigh materials skill

5 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier

required, not held characteristics of products required
required, not held characteristics of services required
optional, not held financial markets optional
optional, not held financial products optional
optional, not held types of pensions optional

Index

Other moves recorded from cashier

Full index of moves from cashier

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.