Career Overlap Transition record Edition 1 · ESCO v1.2.1
Table 1Transition record

front of house managertonight auditor

A front of house manager already meets 17% of what the night auditor role asks for. The move turns on 9 required skills not yet in the profile.

From front of house manager
17%
Overlap1
To night auditor
4 Skills carried over
9 Required, not held
72.9 Difficulty2
adjacent 0–30
moderate 30–55
substantial 55–75
career change 75–100
this move, 72.9

This move: 72.9 of 100 · substantial

1 Share of the night auditor role’s weighted skill requirement already met by the front of house manager profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 4 skills that carry over, these are the ones fewest other occupations ask for. A night auditor role needs them, and most people applying for one will not have them already. This is the part of a front of house manager background worth leading with.

Skill the target role also needs Area
  • already held assess cleanliness of areas information skills
  • already held monitor guest access assisting and caring
  • already held carry out end of day accounts information skills
  • already held handle customer complaints communication, collaboration and creativity

All 4 carried skills, including the 2 the night auditor role treats as required.

Table 3

Table 3 · What you would need to learn

The 20 missing skills fall into 4 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier
01 assisting and caring 5 required, 4 supplementary
  • required, not held assist at check-in required
  • required, not held deal with departures in accommodation required
  • required, not held comply with food safety and hygiene required
  • required, not held deal with arrivals in accommodation required
  • required, not held greet guests required
  • optional, not held provide tourism related information optional
  • optional, not held detect drug abuse optional
  • optional, not held handle surveillance equipment optional
  • optional, not held run errands on behalf of customers optional
02 information skills 2 required, 2 supplementary
  • required, not held maintain customer records required
  • required, not held process reservations required
  • optional, not held ensure hotel security optional
  • optional, not held maintain incident reporting records optional
03 communication, collaboration and creativity 1 required, 5 supplementary
  • required, not held maintain customer service required
  • optional, not held identify customer's needs optional
  • optional, not held implement sales strategies optional
  • optional, not held take room service orders optional
  • optional, not held assist clients with special needs optional
  • optional, not held implement marketing strategies optional
04 management skills 1 required
  • required, not held process payments required
Table 4

Table 4 · Where to start

The 3 entries a night auditor role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 4 skills that carry over
Skill Type
  • already held carry out end of day accounts skill
  • already held handle customer complaints skill
  • already held assess cleanliness of areas skill
  • already held monitor guest access skill
11 supplementary skills, helpful but not required
Skill to acquire Tier
  • optional, not held ensure hotel security optional
  • optional, not held identify customer's needs optional
  • optional, not held implement sales strategies optional
  • optional, not held provide tourism related information optional
  • optional, not held take room service orders optional
  • optional, not held assist clients with special needs optional
  • optional, not held detect drug abuse optional
  • optional, not held handle surveillance equipment optional
  • optional, not held implement marketing strategies optional
  • optional, not held maintain incident reporting records optional
  • optional, not held run errands on behalf of customers optional
13 held skills the night auditor role does not ask for
Skill Type
  • not needed by the target role ensure health and safety of visitors skill
  • not needed by the target role labour legislation knowledge
  • not needed by the target role manage a team skill
  • not needed by the target role manage staff skill
  • not needed by the target role monitor check-out point skill
  • not needed by the target role monitor ticketing skill
  • not needed by the target role negotiate health and safety issues with third parties skill
  • not needed by the target role perform first fire intervention skill
  • not needed by the target role prevent fire in a performance environment skill
  • not needed by the target role promote health and safety skill
  • not needed by the target role provide first aid skill
  • not needed by the target role react to emergency situations in a live performance environment skill
  • not needed by the target role supervise event staff skill
Index

Other moves recorded from front of house manager

Full index of moves from front of house manager

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.