host/hostesstohotel butler
A host/hostess already meets 51% of what the hotel butler role asks for. The move turns on 4 required skills not yet in the profile.
51%
45/ 100
1 Share of the hotel butler role’s weighted skill requirement already met by the host/hostess profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.
Why this move works
A hotel butler role treats 6 of its required skills as things a host/hostess already does. These are the ones it depends on most.
- greet guests
- handle customer complaints
- handle guest luggage
- identify customer's needs
- maintain customer service
- maintain relationship with customers
What stands in the way is 4 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.
Table 2 · What you already bring
Of the 8 skills that carry over, these are the ones fewest other occupations ask for. A hotel butler role needs them, and most people applying for one will not have them already. This is the part of a host/hostess background worth leading with.
- already held handle guest luggage handling and moving
- already held provide tourism related information assisting and caring
- already held assist clients with special needs communication, collaboration and creativity
- already held greet guests assisting and caring
- already held handle customer complaints communication, collaboration and creativity
- already held maintain customer service communication, collaboration and creativity
All 8 carried skills, including the 6 the hotel butler role treats as required.
Table 3 · What you would need to learn
The 11 missing skills fall into 4 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.
- required, not held assist at check-in required
- required, not held explain features in accommodation venue required
- required, not held comply with food safety and hygiene required
- required, not held run errands on behalf of customers required
- optional, not held serve beverages optional
- optional, not held ensure the privacy of guests optional
- optional, not held implement sales strategies optional
- optional, not held take room service orders optional
- optional, not held implement marketing strategies optional
- optional, not held handle delivered packages optional
- optional, not held oversee guest laundry service optional
Table 4 · Where to start
The 3 entries a hotel butler role is least likely to hire without. The ordering is computed from the skill data, not from what pays.
- 01 assist at check-in skill · occupation specific
- 02 explain features in accommodation venue skill · sector specific
- 03 comply with food safety and hygiene skill · cross sector
Each entry opens a course search for that skill. Career Overlap earns nothing from these links.
Appendix · The rest of the record
All 8 skills that carry over
- already held greet guests skill
- already held handle customer complaints skill
- already held handle guest luggage skill
- already held identify customer's needs skill
- already held maintain customer service skill
- already held maintain relationship with customers skill
- already held assist clients with special needs skill
- already held provide tourism related information skill
7 supplementary skills, helpful but not required
- optional, not held implement sales strategies optional
- optional, not held oversee guest laundry service optional
- optional, not held serve beverages optional
- optional, not held take room service orders optional
- optional, not held ensure the privacy of guests optional
- optional, not held handle delivered packages optional
- optional, not held implement marketing strategies optional
18 held skills the hotel butler role does not ask for
- not needed by the target role answer incoming calls skill
- not needed by the target role answer questions about the train transport service skill
- not needed by the target role apply foreign languages in tourism skill
- not needed by the target role assist passengers skill
- not needed by the target role be friendly to passengers skill
- not needed by the target role check tickets at venue entry skill
- not needed by the target role communicate verbal instructions skill
- not needed by the target role create solutions to problems skill
- not needed by the target role demonstrate intercultural competences in hospitality services skill
- not needed by the target role distribute local information materials skill
- not needed by the target role escort visitors to places of interest skill
- not needed by the target role handle personal identifiable information skill
- not needed by the target role inform tourist groups on logistical times skill
- not needed by the target role manage tourist groups skill
- not needed by the target role promote the use of sustainable transport skill
- not needed by the target role provide visitor information skill
- not needed by the target role speak different languages skill
- not needed by the target role welcome tour groups skill
How this record was compiled
Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.