Career Overlap Transition record Edition 1 · ESCO v1.2.1
Table 1Transition record

ICT presales engineertoICT operations manager

A ICT presales engineer already meets 20% of what the ICT operations manager role asks for. The move turns on 15 required skills not yet in the profile.

From ICT presales engineer
20%
Overlap1
To ICT operations manager
9 Skills carried over
15 Required, not held
78.9 Difficulty2
Career overlap Distant match

20%

Learning distance A rebuild

78.9/ 100

1 Share of the ICT operations manager role’s weighted skill requirement already met by the ICT presales engineer profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Why

Why this move works

A ICT operations manager role treats 3 of its required skills as things a ICT presales engineer already does. These are the ones it depends on most.

  • define technology strategy
  • perform project management
  • use different communication channels

What stands in the way is 15 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.

Table 2

Table 2 · What you already bring

Of the 9 skills that carry over, these are the ones fewest other occupations ask for. A ICT operations manager role needs them, and most people applying for one will not have them already. This is the part of a ICT presales engineer background worth leading with.

Skill the target role also needs Area
  • already held software components suppliers information and communication technologies (icts)
  • already held hardware components suppliers business, administration and law
  • already held software components libraries information and communication technologies (icts)
  • already held hardware components information and communication technologies (icts)
  • already held coordinate technological activities management skills
  • already held define technology strategy management skills

All 9 carried skills, including the 3 the ICT operations manager role treats as required.

Table 3

Table 3 · What you would need to learn

The 32 missing skills fall into 8 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier
01 management skills 4 required, 3 supplementary
  • required, not held develop ICT workflow required
  • required, not held improve business processes required
  • required, not held manage budgets required
  • required, not held manage staff required
  • optional, not held apply organisational techniques optional
  • optional, not held develop information standards optional
  • optional, not held recruit employees optional
02 communication, collaboration and creativity 3 required, 2 supplementary
  • required, not held maintain relationship with suppliers required
  • required, not held design process required
  • required, not held train employees required
  • optional, not held manage contracts optional
  • optional, not held perform procurement processes optional
03 working with computers 3 required, 2 supplementary
  • required, not held attend to ICT systems quality required
  • required, not held manage changes in ICT system required
  • required, not held use ICT ticketing system required
  • optional, not held implement ICT security policies optional
  • optional, not held implement a virtual private network optional
04 business, administration and law 2 required, 4 supplementary
  • required, not held innovation processes required
  • required, not held operations management required
  • optional, not held crowdsourcing strategy optional
  • optional, not held insourcing strategy optional
  • optional, not held outsourcing strategy optional
  • optional, not held contract law optional
05 information and communication technologies (icts) 1 required, 3 supplementary
  • required, not held digital systems required
  • optional, not held ICT process quality models optional
  • optional, not held core banking software optional
  • optional, not held systems development life-cycle optional
06 information skills 1 required, 2 supplementary
  • required, not held track key performance indicators required
  • optional, not held implement ICT risk management optional
  • optional, not held provide cost benefit analysis reports optional

2 further areas in the appendix

Table 4

Table 4 · Where to start

The 3 entries a ICT operations manager role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 9 skills that carry over
Skill Type
  • already held define technology strategy skill
  • already held perform project management skill
  • already held use different communication channels skill
  • already held comply with legal regulations skill
  • already held coordinate technological activities skill
  • already held hardware components knowledge
  • already held hardware components suppliers knowledge
  • already held software components libraries knowledge
  • already held software components suppliers knowledge
The 2 learning areas not shown above
Skill to acquire Tier
07 assisting and caring 1 required
  • required, not held oversee quality control required
08 engineering, manufacturing and construction 1 supplementary
  • optional, not held engineering processes optional
17 supplementary skills, helpful but not required
Skill to acquire Tier
  • optional, not held ICT process quality models optional
  • optional, not held core banking software optional
  • optional, not held crowdsourcing strategy optional
  • optional, not held engineering processes optional
  • optional, not held implement ICT risk management optional
  • optional, not held implement ICT security policies optional
  • optional, not held implement a virtual private network optional
  • optional, not held insourcing strategy optional
  • optional, not held outsourcing strategy optional
  • optional, not held apply organisational techniques optional
  • optional, not held contract law optional
  • optional, not held develop information standards optional
  • optional, not held manage contracts optional
  • optional, not held perform procurement processes optional
  • optional, not held provide cost benefit analysis reports optional
  • optional, not held recruit employees optional
  • optional, not held systems development life-cycle optional
26 held skills the ICT operations manager role does not ask for
Skill Type
  • not needed by the target role ICT market knowledge
  • not needed by the target role ICT sales methodologies knowledge
  • not needed by the target role ICT system user requirements knowledge
  • not needed by the target role SAS language knowledge
  • not needed by the target role apply conflict management skill
  • not needed by the target role apply statistical analysis techniques skill
  • not needed by the target role business intelligence knowledge
  • not needed by the target role customer segmentation knowledge
  • not needed by the target role define technical requirements skill
  • not needed by the target role deliver a sales pitch skill
  • not needed by the target role develop account strategy skill
  • not needed by the target role develop revenue generation strategies skill
  • not needed by the target role digital marketing techniques knowledge
  • not needed by the target role emergent technologies knowledge
  • not needed by the target role identify customer's needs skill
  • not needed by the target role identify training needs skill
  • not needed by the target role implement marketing strategies skill
  • not needed by the target role keep up to date on product knowledge skill
  • not needed by the target role market pricing knowledge
  • not needed by the target role perform market research skill
  • not needed by the target role prepare scientific reports skill
  • not needed by the target role produce sales reports skill
  • not needed by the target role product comprehension knowledge
  • not needed by the target role set sales goals skill
  • not needed by the target role statistical analysis system software knowledge
  • not needed by the target role supervise sales activities skill
11 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier
  • required, not held innovation processes required
  • required, not held operations management required
  • required, not held digital systems required
  • optional, not held ICT process quality models optional
  • optional, not held core banking software optional
  • optional, not held crowdsourcing strategy optional
  • optional, not held engineering processes optional
  • optional, not held insourcing strategy optional
  • optional, not held outsourcing strategy optional
  • optional, not held contract law optional
  • optional, not held systems development life-cycle optional
Index

Other moves recorded from ICT presales engineer

Full index of moves from ICT presales engineer

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.