Career Overlap Transition record Edition 1 · ESCO v1.2.1
Table 1Transition record

insurance brokertoinsurance claims handler

A insurance broker already meets 50% of what the insurance claims handler role asks for. The move turns on 9 required skills not yet in the profile.

From insurance broker
50%
Overlap1
To insurance claims handler
15 Skills carried over
9 Required, not held
53.6 Difficulty2
Career overlap Partial match

50%

Learning distance Real move, short list to learn

53.6/ 100

1 Share of the insurance claims handler role’s weighted skill requirement already met by the insurance broker profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Why

Why this move works

A insurance claims handler role treats 10 of its required skills as things a insurance broker already does. These are the ones it depends on most.

  • actuarial science
  • analyse claim files
  • apply technical communication skills
  • claims procedures
  • insurance law
  • maintain records of financial transactions

What stands in the way is 9 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.

Table 2

Table 2 · What you already bring

Of the 15 skills that carry over, these are the ones fewest other occupations ask for. A insurance claims handler role needs them, and most people applying for one will not have them already. This is the part of a insurance broker background worth leading with.

Skill the target role also needs Area
  • already held manage claim files information skills
  • already held decide on insurance applications management skills
  • already held analyse claim files information skills
  • already held claims procedures business, administration and law
  • already held insurance market business, administration and law
  • already held organise a damage assessment management skills

All 15 carried skills, including the 10 the insurance claims handler role treats as required.

Table 3

Table 3 · What you would need to learn

The 17 missing skills fall into 4 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier
01 information skills 4 required, 4 supplementary
  • required, not held calculate compensation payments required
  • required, not held classify insurance claims required
  • required, not held review insurance process required
  • required, not held synthesise financial information required
  • optional, not held assess coverage possibilities optional
  • optional, not held estimate damage optional
  • optional, not held analyse financial risk optional
  • optional, not held trace financial transactions optional
02 communication, collaboration and creativity 4 required, 3 supplementary
  • required, not held communicate with beneficiaries required
  • required, not held handle incoming insurance claims required
  • required, not held interview insurance claimants required
  • required, not held provide financial product information required
  • optional, not held ensure cross-department cooperation optional
  • optional, not held handle customer complaints optional
  • optional, not held handle financial disputes optional
03 services 1 required
  • required, not held fraud detection required
04 natural sciences, mathematics and statistics 1 supplementary
  • optional, not held statistics optional
Table 4

Table 4 · Where to start

The 3 entries a insurance claims handler role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 15 skills that carry over
Skill Type
  • already held actuarial science knowledge
  • already held analyse claim files skill
  • already held apply technical communication skills skill
  • already held claims procedures knowledge
  • already held insurance law knowledge
  • already held maintain records of financial transactions skill
  • already held manage claim files skill
  • already held organise a damage assessment skill
  • already held principles of insurance knowledge
  • already held types of insurance knowledge
  • already held apply statistical analysis techniques skill
  • already held decide on insurance applications skill
  • already held handle financial transactions skill
  • already held insurance market knowledge
  • already held manage claims process skill
8 supplementary skills, helpful but not required
Skill to acquire Tier
  • optional, not held assess coverage possibilities optional
  • optional, not held estimate damage optional
  • optional, not held analyse financial risk optional
  • optional, not held ensure cross-department cooperation optional
  • optional, not held handle customer complaints optional
  • optional, not held handle financial disputes optional
  • optional, not held statistics optional
  • optional, not held trace financial transactions optional
31 held skills the insurance claims handler role does not ask for
Skill Type
  • not needed by the target role advise on financial matters skill
  • not needed by the target role analyse insurance needs skill
  • not needed by the target role analyse insurance risk skill
  • not needed by the target role build business relationships skill
  • not needed by the target role calculate insurance rate skill
  • not needed by the target role compare insurance products skill
  • not needed by the target role contract law knowledge
  • not needed by the target role create cooperation modalities skill
  • not needed by the target role create insurance policies skill
  • not needed by the target role customer service knowledge
  • not needed by the target role deliver visual presentation of data skill
  • not needed by the target role develop investment portfolio skill
  • not needed by the target role file claims with insurance companies skill
  • not needed by the target role financial products knowledge
  • not needed by the target role identify clients' needs skill
  • not needed by the target role inform on insurance products skill
  • not needed by the target role initiate claim file skill
  • not needed by the target role maintain relationship with customers skill
  • not needed by the target role manage contract disputes skill
  • not needed by the target role manage contracts skill
  • not needed by the target role modern portfolio theory knowledge
  • not needed by the target role monitor legislation developments skill
  • not needed by the target role promote financial products skill
  • not needed by the target role prospect new customers skill
  • not needed by the target role protect client interests skill
  • not needed by the target role provide cost benefit analysis reports skill
  • not needed by the target role sales promotion techniques knowledge
  • not needed by the target role sell insurance skill
  • not needed by the target role social security law knowledge
  • not needed by the target role tax legislation knowledge
  • not needed by the target role use data processing techniques skill
2 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier
  • required, not held fraud detection required
  • optional, not held statistics optional
Index
Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.