Table 1Transition record

laundry and dry cleaning managertospa manager

A laundry and dry cleaning manager already meets 40% of what the spa manager role asks for. The move turns on 27 required skills not yet in the profile.

From laundry and dry cleaning manager

40%

Overlap1

To spa manager

27 Skills carried over

27 Required, not held

71.7 Difficulty2

adjacent 0–30

moderate 30–55

substantial 55–75

career change 75–100

this move, 71.7

This move: 71.7 of 100 · substantial

1 Share of the spa manager role’s weighted skill requirement already met by the laundry and dry cleaning manager profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 27 skills that carry over, these are the ones fewest other occupations ask for. A spa manager role needs them, and most people applying for one will not have them already. This is the part of a laundry and dry cleaning manager background worth leading with.

Skill the target role also needs Area

already held discharge employees management skills
already held supervise the management of an establishment management skills
already held manage workflow processes communication, collaboration and creativity
already held manage profitability management skills
already held analyse goal progress information skills
already held customer relationship management business, administration and law

All 27 carried skills, including the 19 the spa manager role treats as required.

Table 3

Table 3 · What you would need to learn

The 43 missing skills fall into 9 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier

01 management skills 13 required, 6 supplementary

required, not held develop recreation programmes required
required, not held develop revenue generation strategies required
required, not held manage customer service required
required, not held manage recreational facility required
required, not held plan spa services required
required, not held schedule recreation facilities required
required, not held establish daily priorities required
required, not held lead a team required
required, not held manage logistics required
required, not held manage supplies required
required, not held recruit employees required
required, not held set organisational policies required
required, not held supervise daily information operations required

optional, not held administer appointments optional
optional, not held assess employees' capability levels optional
optional, not held coordinate advertising campaigns optional
optional, not held coordinate events optional
optional, not held create a financial plan optional
optional, not held manage payroll optional

02 communication, collaboration and creativity 5 required, 5 supplementary

required, not held promote recreation activities required
required, not held ensure infrastructure accessibility required
required, not held liaise with local authorities required
required, not held represent the organisation required
required, not held respond to customers' inquiries required

optional, not held interview people optional
optional, not held promote cultural venue events optional
optional, not held sell products optional
optional, not held sell services optional
optional, not held sell tickets optional

03 information skills 3 required, 1 supplementary

required, not held keep up to date with spa products required
required, not held oversee spa maintenance required
required, not held produce sales reports required

optional, not held measure customer feedback optional

04 assisting and caring 2 required

required, not held guarantee customer satisfaction required
required, not held inform customers of activity changes required

05 business, administration and law 1 required, 3 supplementary

required, not held company policies required

optional, not held accounting optional
optional, not held advertising techniques optional
optional, not held bookkeeping regulations optional

06 handling and moving 1 required

required, not held meet picking standards required

3 further areas in the appendix

Table 4

Table 4 · Where to start

The 3 entries a spa manager role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 27 skills that carry over

Skill Type

already held analyse goal progress skill
already held communication principles knowledge
already held corporate social responsibility knowledge
already held create solutions to problems skill
already held customer relationship management knowledge
already held customer service knowledge
already held discharge employees skill
already held follow company standards skill
already held handle customer complaints skill
already held identify customer's needs skill
already held liaise with managers skill
already held manage budgets skill
already held manage health and safety standards skill
already held manage staff skill
already held plan shifts of employees skill
already held product comprehension knowledge
already held supervise the management of an establishment skill
already held supervise work skill
already held train employees skill
already held evaluate employees skill
already held fix meetings skill
already held implement marketing strategies skill
already held manage inventory skill
already held manage profitability skill
already held manage workflow processes skill
already held order supplies skill
already held plan health and safety procedures skill

The 3 learning areas not shown above

Skill to acquire Tier

07 services 1 required

required, not held recreation activities required

08 social sciences, journalism and information 1 required

required, not held types of spa required

09 health and welfare 1 supplementary

optional, not held counselling methods optional

16 supplementary skills, helpful but not required

Skill to acquire Tier

optional, not held interview people optional
optional, not held promote cultural venue events optional
optional, not held accounting optional
optional, not held administer appointments optional
optional, not held advertising techniques optional
optional, not held assess employees' capability levels optional
optional, not held bookkeeping regulations optional
optional, not held coordinate advertising campaigns optional
optional, not held coordinate events optional
optional, not held counselling methods optional
optional, not held create a financial plan optional
optional, not held manage payroll optional
optional, not held measure customer feedback optional
optional, not held sell products optional
optional, not held sell services optional
optional, not held sell tickets optional

18 held skills the spa manager role does not ask for

Skill Type

not needed by the target role adjust production schedule skill
not needed by the target role cleaning industry health and safety measures knowledge
not needed by the target role collaborate in company's daily operations skill
not needed by the target role collect items for laundry service skill
not needed by the target role ensure equipment maintenance skill
not needed by the target role inspect dry cleaning materials skill
not needed by the target role maintain customer service skill
not needed by the target role maintain relationship with customers skill
not needed by the target role manage a team skill
not needed by the target role manage payroll reports skill
not needed by the target role manage teamwork skill
not needed by the target role monitor customer service skill
not needed by the target role organisational policies knowledge
not needed by the target role oversee guest laundry service skill
not needed by the target role oversee quality control skill
not needed by the target role quality standards knowledge
not needed by the target role read care labels skill
not needed by the target role use solvents skill

7 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier

required, not held company policies required
required, not held types of spa required
required, not held recreation activities required
optional, not held accounting optional
optional, not held advertising techniques optional
optional, not held bookkeeping regulations optional
optional, not held counselling methods optional

Index

Other moves recorded from laundry and dry cleaning manager

Full index of moves from laundry and dry cleaning manager

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.