Table 1Transition record

mediatortoombudsman

A mediator already meets 56% of what the ombudsman role asks for. The move turns on 3 required skills not yet in the profile.

From mediator

56%

Overlap1

To ombudsman

10 Skills carried over

3 Required, not held

40.9 Difficulty2

adjacent 0–30

moderate 30–55

substantial 55–75

career change 75–100

this move, 40.9

This move: 40.9 of 100 · moderate

1 Share of the ombudsman role’s weighted skill requirement already met by the mediator profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 10 skills that carry over, these are the ones fewest other occupations ask for. A ombudsman role needs them, and most people applying for one will not have them already. This is the part of a mediator background worth leading with.

Skill the target role also needs Area

already held show impartiality communication, collaboration and creativity
already held moderate in negotiations communication, collaboration and creativity
already held facilitate official agreement communication, collaboration and creativity
already held advise on conflict management communication, collaboration and creativity
already held manage contract disputes communication, collaboration and creativity
already held apply knowledge of human behaviour communication, collaboration and creativity

All 10 carried skills, including the 8 the ombudsman role treats as required.

Table 3

Table 3 · What you would need to learn

The 14 missing skills fall into 7 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier

01 business, administration and law 2 required

required, not held private law required
required, not held employment law required

02 communication, collaboration and creativity 1 required, 6 supplementary

required, not held show intercultural awareness required

optional, not held communicate health and safety measures optional
optional, not held interview people optional
optional, not held address problems critically optional
optional, not held educate employees on occupational hazards optional
optional, not held promote social awareness optional
optional, not held protect employee rights optional

03 assisting and caring 1 supplementary

optional, not held comply with legal regulations optional

04 education 1 supplementary

optional, not held scientific research methodology optional

05 information skills 1 supplementary

optional, not held advise on risk management optional

06 management skills 1 supplementary

optional, not held identify policy breach optional

1 further area in the appendix

Table 4

Table 4 · Where to start

The 3 entries a ombudsman role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 10 skills that carry over

Skill Type

already held apply conflict management skill
already held apply knowledge of human behaviour skill
already held create solutions to problems skill
already held facilitate official agreement skill
already held manage contract disputes skill
already held observe confidentiality skill
already held respond to enquiries skill
already held show impartiality skill
already held advise on conflict management skill
already held moderate in negotiations skill

The 1 learning area not shown above

Skill to acquire Tier

07 services 1 supplementary

optional, not held health, safety and hygiene legislation optional

11 supplementary skills, helpful but not required

Skill to acquire Tier

optional, not held communicate health and safety measures optional
optional, not held identify policy breach optional
optional, not held interview people optional
optional, not held address problems critically optional
optional, not held advise on risk management optional
optional, not held comply with legal regulations optional
optional, not held educate employees on occupational hazards optional
optional, not held health, safety and hygiene legislation optional
optional, not held promote social awareness optional
optional, not held protect employee rights optional
optional, not held scientific research methodology optional

32 held skills the ombudsman role does not ask for

Skill Type

not needed by the target role advise on legal decisions skill
not needed by the target role advise on legal services skill
not needed by the target role analyse legal evidence skill
not needed by the target role business law knowledge
not needed by the target role civil law knowledge
not needed by the target role civil process order knowledge
not needed by the target role commercial law knowledge
not needed by the target role compile legal documents skill
not needed by the target role conduct research interview skill
not needed by the target role consumer law knowledge
not needed by the target role contract law knowledge
not needed by the target role corporate law knowledge
not needed by the target role court procedures knowledge
not needed by the target role draft the rules of the mediation service skill
not needed by the target role exercise neutrality in mediation cases skill
not needed by the target role handle financial disputes skill
not needed by the target role interpret law skill
not needed by the target role legal case management knowledge
not needed by the target role legal research knowledge
not needed by the target role legal terminology knowledge
not needed by the target role listen to the stories of the disputants skill
not needed by the target role make legal decisions skill
not needed by the target role manage contracts skill
not needed by the target role manage legal personal issues skill
not needed by the target role negotiate in legal cases skill
not needed by the target role present arguments persuasively skill
not needed by the target role present evidence skill
not needed by the target role present legal arguments skill
not needed by the target role promote communication between parties skill
not needed by the target role protect client interests skill
not needed by the target role provide legal advice skill
not needed by the target role revise legal documents skill

4 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier

required, not held private law required
required, not held employment law required
optional, not held health, safety and hygiene legislation optional
optional, not held scientific research methodology optional

Index

Other moves recorded from mediator

Full index of moves from mediator

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.