Table 1Transition record

membership managertomembership administrator

A membership manager already meets 64% of what the membership administrator role asks for. The move turns on 4 required skills not yet in the profile.

From membership manager

64%

Overlap1

To membership administrator

14 Skills carried over

4 Required, not held

34.6 Difficulty2

adjacent 0–30

moderate 30–55

substantial 55–75

career change 75–100

this move, 34.6

This move: 34.6 of 100 · moderate

1 Share of the membership administrator role’s weighted skill requirement already met by the membership manager profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 14 skills that carry over, these are the ones fewest other occupations ask for. A membership administrator role needs them, and most people applying for one will not have them already. This is the part of a membership manager background worth leading with.

Skill the target role also needs Area

already held complete membership administration management skills
already held provide membership service assisting and caring
already held manage membership database information skills
already held recruit members management skills
already held handle complaints communication, collaboration and creativity
already held stimulate creative processes management skills

All 14 carried skills, including the 7 the membership administrator role treats as required.

Table 3

Table 3 · What you would need to learn

The 8 missing skills fall into 3 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier

01 management skills 3 required, 3 supplementary

required, not held manage members required
required, not held perform clerical duties required
required, not held perform office routine activities required

optional, not held develop campaigns optional
optional, not held meet deadlines optional
optional, not held process payments optional

02 business, administration and law 1 required

required, not held sales strategies required

03 communication, collaboration and creativity 1 supplementary

optional, not held handle customer complaints optional

Table 4

Table 4 · Where to start

The 3 entries a membership administrator role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 14 skills that carry over

Skill Type

already held complete membership administration skill
already held customer service knowledge
already held develop professional network skill
already held manage membership database skill
already held provide membership service skill
already held recruit members skill
already held use communication techniques skill
already held deal with pressure from unexpected circumstances skill
already held handle complaints skill
already held make independent operating decisions skill
already held office software knowledge
already held stimulate creative processes skill
already held write leaflets skill
already held write work-related reports skill

4 supplementary skills, helpful but not required

Skill to acquire Tier

optional, not held develop campaigns optional
optional, not held handle customer complaints optional
optional, not held meet deadlines optional
optional, not held process payments optional

17 held skills the membership administrator role does not ask for

Skill Type

not needed by the target role analyse membership skill
not needed by the target role communication principles knowledge
not needed by the target role coordinate membership work skill
not needed by the target role corporate social responsibility knowledge
not needed by the target role create solutions to problems skill
not needed by the target role customer relationship management knowledge
not needed by the target role develop membership strategies skill
not needed by the target role follow company standards skill
not needed by the target role identify customer's needs skill
not needed by the target role liaise with managers skill
not needed by the target role manage membership skill
not needed by the target role manage staff skill
not needed by the target role plan health and safety procedures skill
not needed by the target role product comprehension knowledge
not needed by the target role provide information skill
not needed by the target role supervise the management of an establishment skill
not needed by the target role supervise work skill

1 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier

required, not held sales strategies required

Index

Other moves recorded from membership manager

Full index of moves from membership manager

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.