Table 1Transition record

office managertoshop supervisor

A office manager already meets 27% of what the shop supervisor role asks for. The move turns on 7 required skills not yet in the profile.

From office manager

27%

Overlap1

To shop supervisor

6 Skills carried over

7 Required, not held

67.1 Difficulty2

adjacent 0–30

moderate 30–55

substantial 55–75

career change 75–100

this move, 67.1

This move: 67.1 of 100 · substantial

1 Share of the shop supervisor role’s weighted skill requirement already met by the office manager profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 6 skills that carry over, these are the ones fewest other occupations ask for. A shop supervisor role needs them, and most people applying for one will not have them already. This is the part of a office manager background worth leading with.

Skill the target role also needs Area

already held accounting techniques business, administration and law
already held recruit employees management skills
already held write work-related reports communication, collaboration and creativity
already held train employees communication, collaboration and creativity
already held manage budgets management skills
already held manage staff management skills

All 6 carried skills, including the 4 the shop supervisor role treats as required.

Table 3

Table 3 · What you would need to learn

The 23 missing skills fall into 6 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier

01 management skills 2 required, 5 supplementary

required, not held oversee promotional sales prices required
required, not held monitor customer service required

optional, not held manage inventory optional
optional, not held supervise sales activities optional
optional, not held improve business processes optional
optional, not held manage revenue optional
optional, not held plan marketing strategy optional

02 information skills 2 required, 3 supplementary

required, not held monitor proper product handling required
required, not held control of expenses required

optional, not held maintain transaction's reports optional
optional, not held set up pricing strategies optional
optional, not held analyse consumer buying trends optional

03 assisting and caring 2 required, 1 supplementary

required, not held ensure compliance with purchasing and contracting regulations required
required, not held apply company policies required

optional, not held manage theft prevention optional

04 services 1 required

required, not held health, safety and hygiene legislation required

05 communication, collaboration and creativity 5 supplementary

optional, not held investigate customer complaints of food products optional
optional, not held maintain relationship with suppliers optional
optional, not held organise product display optional
optional, not held maximise sales revenues optional
optional, not held order supplies optional

06 business, administration and law 2 supplementary

optional, not held product comprehension optional
optional, not held market research optional

Table 4

Table 4 · Where to start

The 3 entries a shop supervisor role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 6 skills that carry over

Skill Type

already held manage budgets skill
already held manage staff skill
already held recruit employees skill
already held train employees skill
already held accounting techniques knowledge
already held write work-related reports skill

16 supplementary skills, helpful but not required

Skill to acquire Tier

optional, not held investigate customer complaints of food products optional
optional, not held maintain relationship with suppliers optional
optional, not held maintain transaction's reports optional
optional, not held manage inventory optional
optional, not held organise product display optional
optional, not held product comprehension optional
optional, not held set up pricing strategies optional
optional, not held supervise sales activities optional
optional, not held analyse consumer buying trends optional
optional, not held improve business processes optional
optional, not held manage revenue optional
optional, not held manage theft prevention optional
optional, not held market research optional
optional, not held maximise sales revenues optional
optional, not held order supplies optional
optional, not held plan marketing strategy optional

31 held skills the shop supervisor role does not ask for

Skill Type

not needed by the target role analyse staff capacity skill
not needed by the target role assess employees' capability levels skill
not needed by the target role communicate with customers skill
not needed by the target role contract law knowledge
not needed by the target role cost management knowledge
not needed by the target role create a work atmosphere of continuous improvement skill
not needed by the target role develop classification systems skill
not needed by the target role document sharing procedures knowledge
not needed by the target role financial capability knowledge
not needed by the target role give instructions to staff skill
not needed by the target role identify process improvements skill
not needed by the target role implement corporate governance skill
not needed by the target role labour legislation knowledge
not needed by the target role maintain contract administration skill
not needed by the target role manage accounts skill
not needed by the target role manage administrative systems skill
not needed by the target role manage needs for stationery items skill
not needed by the target role manage office appliance requirements skill
not needed by the target role manage office facility systems skill
not needed by the target role office software knowledge
not needed by the target role perform clerical duties skill
not needed by the target role plan shifts of employees skill
not needed by the target role prepare financial statements skill
not needed by the target role project management knowledge
not needed by the target role revise drafts made by managers skill
not needed by the target role tax legislation knowledge
not needed by the target role trade union regulations knowledge
not needed by the target role use customer relationship management software skill
not needed by the target role use different communication channels skill
not needed by the target role use office systems skill
not needed by the target role video conferencing tool knowledge

3 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier

required, not held health, safety and hygiene legislation required
optional, not held product comprehension optional
optional, not held market research optional

Index

Other moves recorded from office manager

Full index of moves from office manager

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.