Career Overlap Transition record Edition 1 · ESCO v1.2.1
Table 1Transition record

operations managertoquality services manager

A operations manager already meets 54% of what the quality services manager role asks for. The move turns on 7 required skills not yet in the profile.

From operations manager
54%
Overlap1
To quality services manager
15 Skills carried over
7 Required, not held
47.6 Difficulty2
Career overlap Partial match

54%

Learning distance Real move, short list to learn

47.6/ 100

1 Share of the quality services manager role’s weighted skill requirement already met by the operations manager profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Why

Why this move works

A quality services manager role treats 10 of its required skills as things a operations manager already does. These are the ones it depends on most.

  • adhere to organisational guidelines
  • corporate social responsibility
  • create solutions to problems
  • database quality standards
  • follow company standards
  • liaise with managers

What stands in the way is 7 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.

Table 2

Table 2 · What you already bring

Of the 15 skills that carry over, these are the ones fewest other occupations ask for. A quality services manager role needs them, and most people applying for one will not have them already. This is the part of a operations manager background worth leading with.

Skill the target role also needs Area
  • already held database quality standards information and communication technologies (icts)
  • already held perform quality audits management skills
  • already held set quality assurance objectives management skills
  • already held evaluate employees management skills
  • already held strive for company growth management skills
  • already held assess supplier risks information skills

All 15 carried skills, including the 10 the quality services manager role treats as required.

Table 3

Table 3 · What you would need to learn

The 16 missing skills fall into 5 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier
01 business, administration and law 2 required, 3 supplementary
  • required, not held business knowledge required
  • required, not held business processes required
  • optional, not held customer service optional
  • optional, not held management systems standards optional
  • optional, not held business strategy concepts optional
02 information skills 2 required, 3 supplementary
  • required, not held oversee stock quality control required
  • required, not held analyse test data required
  • optional, not held analyse business processes optional
  • optional, not held lead inspections optional
  • optional, not held perform pre-assembly quality checks optional
03 management skills 2 required, 1 supplementary
  • required, not held define quality standards required
  • required, not held improve business processes required
  • optional, not held plan health and safety procedures optional
04 communication, collaboration and creativity 1 required, 1 supplementary
  • required, not held train staff in quality procedures required
  • optional, not held communicate test results to other departments optional
05 working with machinery and specialised equipment 1 supplementary
  • optional, not held use measurement instruments optional
Table 4

Table 4 · Where to start

The 3 entries a quality services manager role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 15 skills that carry over
Skill Type
  • already held adhere to organisational guidelines skill
  • already held corporate social responsibility knowledge
  • already held create solutions to problems skill
  • already held database quality standards knowledge
  • already held follow company standards skill
  • already held liaise with managers skill
  • already held perform quality audits skill
  • already held quality assurance methodologies knowledge
  • already held quality standards knowledge
  • already held strive for company growth skill
  • already held assess supplier risks skill
  • already held evaluate employees skill
  • already held perform project management skill
  • already held project management knowledge
  • already held set quality assurance objectives skill
9 supplementary skills, helpful but not required
Skill to acquire Tier
  • optional, not held customer service optional
  • optional, not held management systems standards optional
  • optional, not held analyse business processes optional
  • optional, not held business strategy concepts optional
  • optional, not held communicate test results to other departments optional
  • optional, not held lead inspections optional
  • optional, not held perform pre-assembly quality checks optional
  • optional, not held plan health and safety procedures optional
  • optional, not held use measurement instruments optional
76 held skills the quality services manager role does not ask for
Skill Type
  • not needed by the target role accounting knowledge
  • not needed by the target role advise on efficiency improvements skill
  • not needed by the target role advise on utility consumption skill
  • not needed by the target role align efforts towards business development skill
  • not needed by the target role apply change management skill
  • not needed by the target role assess financial viability skill
  • not needed by the target role budget for financial needs skill
  • not needed by the target role build business relationships skill
  • not needed by the target role contract law knowledge
  • not needed by the target role control financial resources skill
  • not needed by the target role control of expenses skill
  • not needed by the target role create a financial report skill
  • not needed by the target role create project specifications skill
  • not needed by the target role develop business case skill
  • not needed by the target role develop revenue generation strategies skill
  • not needed by the target role develop staff skill
  • not needed by the target role employment law knowledge
  • not needed by the target role energy conservation knowledge
  • not needed by the target role ensure equipment availability skill
  • not needed by the target role ensure equipment maintenance skill
  • not needed by the target role establish daily priorities skill
  • not needed by the target role estimate duration of work skill
  • not needed by the target role estimate profitability skill
  • not needed by the target role evaluate project plans skill
  • not needed by the target role facilities management in the organisation knowledge
  • not needed by the target role handle customer complaints skill
  • not needed by the target role impart business plans to collaborators skill
  • not needed by the target role implement corporate governance skill
  • not needed by the target role information confidentiality knowledge
  • not needed by the target role insourcing strategy knowledge
  • not needed by the target role internal risk management policy knowledge
  • not needed by the target role interpret financial statements skill
  • not needed by the target role liaise with government officials skill
  • not needed by the target role maintain customer service skill
  • not needed by the target role maintain relationship with customers skill
  • not needed by the target role maintain relationship with suppliers skill
  • not needed by the target role make data-driven decisions skill
  • not needed by the target role make investment decisions skill
  • not needed by the target role make strategic business decisions skill
  • not needed by the target role manage budgets skill

36 further entries not listed here

5 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier
  • required, not held business knowledge required
  • required, not held business processes required
  • optional, not held customer service optional
  • optional, not held management systems standards optional
  • optional, not held business strategy concepts optional
Index

Other moves recorded from operations manager

Full index of moves from operations manager

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.