Career Overlap Transition record Edition 1 · ESCO v1.2.1
Table 1Transition record

quality services managertomembership manager

A quality services manager already meets 21% of what the membership manager role asks for. The move turns on 17 required skills not yet in the profile.

From quality services manager
21%
Overlap1
To membership manager
6 Skills carried over
17 Required, not held
77.8 Difficulty2
adjacent 0–30
moderate 30–55
substantial 55–75
career change 75–100
this move, 77.8

This move: 77.8 of 100 · career change

1 Share of the membership manager role’s weighted skill requirement already met by the quality services manager profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 6 skills that carry over, these are the ones fewest other occupations ask for. A membership manager role needs them, and most people applying for one will not have them already. This is the part of a quality services manager background worth leading with.

Skill the target role also needs Area
  • already held plan health and safety procedures management skills
  • already held follow company standards assisting and caring
  • already held corporate social responsibility business, administration and law
  • already held customer service business, administration and law
  • already held liaise with managers communication, collaboration and creativity
  • already held create solutions to problems communication, collaboration and creativity

All 6 carried skills, including the 5 the membership manager role treats as required.

Table 3

Table 3 · What you would need to learn

The 25 missing skills fall into 7 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier
01 management skills 6 required, 3 supplementary
  • required, not held develop membership strategies required
  • required, not held manage membership required
  • required, not held recruit members required
  • required, not held supervise the management of an establishment required
  • required, not held manage staff required
  • required, not held supervise work required
  • optional, not held complete membership administration optional
  • optional, not held make independent operating decisions optional
  • optional, not held stimulate creative processes optional
02 communication, collaboration and creativity 4 required, 4 supplementary
  • required, not held coordinate membership work required
  • required, not held identify customer's needs required
  • required, not held develop professional network required
  • required, not held use communication techniques required
  • optional, not held deal with pressure from unexpected circumstances optional
  • optional, not held handle complaints optional
  • optional, not held write leaflets optional
  • optional, not held write work-related reports optional
03 assisting and caring 2 required
  • required, not held provide membership service required
  • required, not held provide information required
04 business, administration and law 2 required
  • required, not held product comprehension required
  • required, not held customer relationship management required
05 information skills 2 required
  • required, not held analyse membership required
  • required, not held manage membership database required
06 generic programmes and qualifications 1 required
  • required, not held communication principles required

1 further area in the appendix

Table 4

Table 4 · Where to start

The 3 entries a membership manager role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 6 skills that carry over
Skill Type
  • already held corporate social responsibility knowledge
  • already held create solutions to problems skill
  • already held customer service knowledge
  • already held follow company standards skill
  • already held liaise with managers skill
  • already held plan health and safety procedures skill
The 1 learning area not shown above
Skill to acquire Tier
07 information and communication technologies (icts) 1 supplementary
  • optional, not held office software optional
8 supplementary skills, helpful but not required
Skill to acquire Tier
  • optional, not held complete membership administration optional
  • optional, not held deal with pressure from unexpected circumstances optional
  • optional, not held handle complaints optional
  • optional, not held write leaflets optional
  • optional, not held make independent operating decisions optional
  • optional, not held office software optional
  • optional, not held stimulate creative processes optional
  • optional, not held write work-related reports optional
25 held skills the membership manager role does not ask for
Skill Type
  • not needed by the target role adhere to organisational guidelines skill
  • not needed by the target role analyse business processes skill
  • not needed by the target role analyse test data skill
  • not needed by the target role assess supplier risks skill
  • not needed by the target role business knowledge knowledge
  • not needed by the target role business processes knowledge
  • not needed by the target role business strategy concepts knowledge
  • not needed by the target role communicate test results to other departments skill
  • not needed by the target role database quality standards knowledge
  • not needed by the target role define quality standards skill
  • not needed by the target role evaluate employees skill
  • not needed by the target role improve business processes skill
  • not needed by the target role lead inspections skill
  • not needed by the target role management systems standards knowledge
  • not needed by the target role oversee stock quality control skill
  • not needed by the target role perform pre-assembly quality checks skill
  • not needed by the target role perform project management skill
  • not needed by the target role perform quality audits skill
  • not needed by the target role project management knowledge
  • not needed by the target role quality assurance methodologies knowledge
  • not needed by the target role quality standards knowledge
  • not needed by the target role set quality assurance objectives skill
  • not needed by the target role strive for company growth skill
  • not needed by the target role train staff in quality procedures skill
  • not needed by the target role use measurement instruments skill
4 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier
  • required, not held product comprehension required
  • required, not held communication principles required
  • required, not held customer relationship management required
  • optional, not held office software optional
Index

Other moves recorded from quality services manager

Full index of moves from quality services manager

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.