Career Overlap Transition record Edition 1 · ESCO v1.2.1
Table 1Transition record

quick service restaurant team leadertoquick service restaurant crew member

A quick service restaurant team leader already meets 43% of what the quick service restaurant crew member role asks for. The move turns on 9 required skills not yet in the profile.

From quick service restaurant team leader
43%
Overlap1
To quick service restaurant crew member
10 Skills carried over
9 Required, not held
57.3 Difficulty2
adjacent 0–30
moderate 30–55
substantial 55–75
career change 75–100
this move, 57.3

This move: 57.3 of 100 · substantial

1 Share of the quick service restaurant crew member role’s weighted skill requirement already met by the quick service restaurant team leader profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 10 skills that carry over, these are the ones fewest other occupations ask for. A quick service restaurant crew member role needs them, and most people applying for one will not have them already. This is the part of a quick service restaurant team leader background worth leading with.

Skill the target role also needs Area
  • already held execute opening and closing procedures communication, collaboration and creativity
  • already held educate customers on tea varieties communication, collaboration and creativity
  • already held educate customers on coffee varieties communication, collaboration and creativity
  • already held work in a hospitality team communication, collaboration and creativity
  • already held maintain personal hygiene standards management skills
  • already held upsell products communication, collaboration and creativity

All 10 carried skills, including the 7 the quick service restaurant crew member role treats as required.

Table 3

Table 3 · What you would need to learn

The 14 missing skills fall into 4 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier
01 assisting and caring 4 required, 1 supplementary
  • required, not held prepare orders required
  • required, not held prepare ready-made dishes required
  • required, not held use cooking techniques required
  • required, not held use reheating techniques required
  • optional, not held prepare sandwiches optional
02 management skills 2 required, 2 supplementary
  • required, not held check deliveries on receipt required
  • required, not held process payments required
  • optional, not held receive kitchen supplies optional
  • optional, not held devise special promotions optional
03 communication, collaboration and creativity 2 required, 1 supplementary
  • required, not held present menus required
  • required, not held take food and beverage orders from customers required
  • optional, not held take drive-through orders optional
04 handling and moving 1 required, 1 supplementary
  • required, not held clean surfaces required
  • optional, not held store kitchen supplies optional
Table 4

Table 4 · Where to start

The 3 entries a quick service restaurant crew member role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 10 skills that carry over
Skill Type
  • already held comply with food safety and hygiene skill
  • already held execute opening and closing procedures skill
  • already held greet guests skill
  • already held maintain customer service skill
  • already held maintain personal hygiene standards skill
  • already held upsell products skill
  • already held work in a hospitality team skill
  • already held educate customers on coffee varieties skill
  • already held educate customers on tea varieties skill
  • already held monitor stock level skill
5 supplementary skills, helpful but not required
Skill to acquire Tier
  • optional, not held take drive-through orders optional
  • optional, not held prepare sandwiches optional
  • optional, not held receive kitchen supplies optional
  • optional, not held store kitchen supplies optional
  • optional, not held devise special promotions optional
13 held skills the quick service restaurant crew member role does not ask for
Skill Type
  • not needed by the target role ensure food quality skill
  • not needed by the target role handle customer complaints skill
  • not needed by the target role handle glassware skill
  • not needed by the target role maintain a safe, hygienic and secure working environment skill
  • not needed by the target role manage medium term objectives skill
  • not needed by the target role manage staff skill
  • not needed by the target role plan medium to long term objectives skill
  • not needed by the target role plan shifts of employees skill
  • not needed by the target role process customer orders skill
  • not needed by the target role supervise crew skill
  • not needed by the target role supervise food quality skill
  • not needed by the target role supervise the work of staff on different shifts skill
  • not needed by the target role train employees skill
Index
Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.