Career Overlap Transition record Edition 1 · ESCO v1.2.1
Table 1Transition record

sales account managertotechnical sales representative

A sales account manager already meets 27% of what the technical sales representative role asks for. The move turns on 19 required skills not yet in the profile.

From sales account manager
27%
Overlap1
To technical sales representative
12 Skills carried over
19 Required, not held
78.7 Difficulty2
Career overlap Distant match

27%

Learning distance A rebuild

78.7/ 100

1 Share of the technical sales representative role’s weighted skill requirement already met by the sales account manager profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Why

Why this move works

A technical sales representative role treats 9 of its required skills as things a sales account manager already does. These are the ones it depends on most.

  • characteristics of products
  • characteristics of services
  • ensure client orientation
  • implement customer follow-up
  • keep records on sales
  • produce sales reports

What stands in the way is 19 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.

Table 2

Table 2 · What you already bring

Of the 12 skills that carry over, these are the ones fewest other occupations ask for. A technical sales representative role needs them, and most people applying for one will not have them already. This is the part of a sales account manager background worth leading with.

Skill the target role also needs Area
  • already held perform customers’ needs analysis communication, collaboration and creativity
  • already held keep records on sales information skills
  • already held implement customer follow-up communication, collaboration and creativity
  • already held consumer protection services
  • already held use customer relationship management software working with computers
  • already held prospect new customers communication, collaboration and creativity

All 12 carried skills, including the 9 the technical sales representative role treats as required.

Table 3

Table 3 · What you would need to learn

The 44 missing skills fall into 11 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier
01 communication, collaboration and creativity 9 required, 2 supplementary
  • required, not held contact customers required
  • required, not held demonstrate products' features required
  • required, not held implement sales strategies required
  • required, not held maintain relationship with customers required
  • required, not held answer requests for quotation required
  • required, not held apply technical communication skills required
  • required, not held communicate with customers required
  • required, not held implement marketing strategies required
  • required, not held respond to customers' inquiries required
  • optional, not held address problems critically optional
  • optional, not held create solutions to problems optional
02 management skills 3 required, 1 supplementary
  • required, not held demonstrate motivation for sales required
  • required, not held supervise sales activities required
  • required, not held manage schedule of tasks required
  • optional, not held issue sales invoices optional
03 assisting and caring 3 required
  • required, not held guarantee customer satisfaction required
  • required, not held ensure compliance with legal requirements required
  • required, not held provide customer follow-up services required
04 information skills 2 required
  • required, not held record customers' personal data required
  • required, not held keep records of customer interaction required
05 business, administration and law 1 required, 7 supplementary
  • required, not held sales promotion techniques required
  • optional, not held e-procurement optional
  • optional, not held international commercial transactions rules optional
  • optional, not held market pricing optional
  • optional, not held office equipment optional
  • optional, not held sales activities optional
  • optional, not held sales strategies optional
  • optional, not held credit card payments optional
06 working with computers 1 required
  • required, not held have computer literacy required

5 further areas in the appendix

Table 4

Table 4 · Where to start

The 3 entries a technical sales representative role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 12 skills that carry over
Skill Type
  • already held characteristics of products knowledge
  • already held characteristics of services knowledge
  • already held ensure client orientation skill
  • already held implement customer follow-up skill
  • already held keep records on sales skill
  • already held produce sales reports skill
  • already held product comprehension knowledge
  • already held prospect new customers skill
  • already held use customer relationship management software skill
  • already held consumer protection knowledge
  • already held perform customers’ needs analysis skill
  • already held speak different languages skill
The 5 learning areas not shown above
Skill to acquire Tier
07 engineering, manufacturing and construction 9 supplementary
  • optional, not held electronic and telecommunication equipment optional
  • optional, not held hardware, plumbing and heating equipment products optional
  • optional, not held industrial tools optional
  • optional, not held machinery products optional
  • optional, not held mining, construction and civil engineering machinery products optional
  • optional, not held textile industry machinery products optional
  • optional, not held types of aircraft optional
  • optional, not held types of maritime vessels optional
  • optional, not held electronic communication optional
08 information and communication technologies (icts) 3 supplementary
  • optional, not held ICT software specifications optional
  • optional, not held e-commerce systems optional
  • optional, not held electronic business optional
09 agriculture, forestry, fisheries and veterinary 1 supplementary
  • optional, not held agricultural equipment optional
10 arts and humanities 1 supplementary
  • optional, not held multimedia systems optional
11 natural sciences, mathematics and statistics 1 supplementary
  • optional, not held chemical products optional
25 supplementary skills, helpful but not required
Skill to acquire Tier
  • optional, not held ICT software specifications optional
  • optional, not held agricultural equipment optional
  • optional, not held chemical products optional
  • optional, not held e-commerce systems optional
  • optional, not held e-procurement optional
  • optional, not held electronic and telecommunication equipment optional
  • optional, not held electronic business optional
  • optional, not held hardware, plumbing and heating equipment products optional
  • optional, not held industrial tools optional
  • optional, not held international commercial transactions rules optional
  • optional, not held issue sales invoices optional
  • optional, not held machinery products optional
  • optional, not held market pricing optional
  • optional, not held mining, construction and civil engineering machinery products optional
  • optional, not held office equipment optional
  • optional, not held sales activities optional
  • optional, not held sales strategies optional
  • optional, not held textile industry machinery products optional
  • optional, not held types of aircraft optional
  • optional, not held types of maritime vessels optional
  • optional, not held address problems critically optional
  • optional, not held create solutions to problems optional
  • optional, not held credit card payments optional
  • optional, not held electronic communication optional
  • optional, not held multimedia systems optional
22 held skills the technical sales representative role does not ask for
Skill Type
  • not needed by the target role accounting techniques knowledge
  • not needed by the target role adapt to changing situations skill
  • not needed by the target role apply company policies skill
  • not needed by the target role build business relationships skill
  • not needed by the target role company policies knowledge
  • not needed by the target role competition law knowledge
  • not needed by the target role consumer goods industry knowledge
  • not needed by the target role customer service knowledge
  • not needed by the target role deliver a sales pitch skill
  • not needed by the target role employment law knowledge
  • not needed by the target role forecast account metrics skill
  • not needed by the target role maintain customer records skill
  • not needed by the target role manage contracts skill
  • not needed by the target role maximise sales revenues skill
  • not needed by the target role negotiate price skill
  • not needed by the target role perform data analysis skill
  • not needed by the target role perform market research skill
  • not needed by the target role pose questions referring to documents skill
  • not needed by the target role relationship marketing knowledge
  • not needed by the target role study sales levels of products skill
  • not needed by the target role use communication techniques skill
  • not needed by the target role use content management system software skill
23 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier
  • required, not held sales promotion techniques required
  • optional, not held ICT software specifications optional
  • optional, not held agricultural equipment optional
  • optional, not held chemical products optional
  • optional, not held e-commerce systems optional
  • optional, not held e-procurement optional
  • optional, not held electronic and telecommunication equipment optional
  • optional, not held electronic business optional
  • optional, not held hardware, plumbing and heating equipment products optional
  • optional, not held industrial tools optional
  • optional, not held international commercial transactions rules optional
  • optional, not held machinery products optional
  • optional, not held market pricing optional
  • optional, not held mining, construction and civil engineering machinery products optional
  • optional, not held office equipment optional
  • optional, not held sales activities optional
  • optional, not held sales strategies optional
  • optional, not held textile industry machinery products optional
  • optional, not held types of aircraft optional
  • optional, not held types of maritime vessels optional
  • optional, not held credit card payments optional
  • optional, not held electronic communication optional
  • optional, not held multimedia systems optional
Index

Other moves recorded from sales account manager

Full index of moves from sales account manager

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.