Career Overlap Transition record Edition 1 · ESCO v1.2.1
Table 1Transition record

telecommunications managertoICT operations manager

A telecommunications manager already meets 25% of what the ICT operations manager role asks for. The move turns on 14 required skills not yet in the profile.

From telecommunications manager
25%
Overlap1
To ICT operations manager
11 Skills carried over
14 Required, not held
75.3 Difficulty2
Career overlap Distant match

25%

Learning distance A rebuild

75.3/ 100

1 Share of the ICT operations manager role’s weighted skill requirement already met by the telecommunications manager profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Why

Why this move works

A ICT operations manager role treats 4 of its required skills as things a telecommunications manager already does. These are the ones it depends on most.

  • manage budgets
  • manage staff
  • train employees
  • use ICT ticketing system

What stands in the way is 14 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.

Table 2

Table 2 · What you already bring

Of the 11 skills that carry over, these are the ones fewest other occupations ask for. A ICT operations manager role needs them, and most people applying for one will not have them already. This is the part of a telecommunications manager background worth leading with.

Skill the target role also needs Area
  • already held use ICT ticketing system working with computers
  • already held implement ICT risk management information skills
  • already held coordinate technological activities management skills
  • already held implement a virtual private network working with computers
  • already held provide cost benefit analysis reports information skills
  • already held perform procurement processes communication, collaboration and creativity

All 11 carried skills, including the 4 the ICT operations manager role treats as required.

Table 3

Table 3 · What you would need to learn

The 30 missing skills fall into 8 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier
01 management skills 4 required, 2 supplementary
  • required, not held define technology strategy required
  • required, not held develop ICT workflow required
  • required, not held improve business processes required
  • required, not held perform project management required
  • optional, not held apply organisational techniques optional
  • optional, not held develop information standards optional
02 communication, collaboration and creativity 3 required, 1 supplementary
  • required, not held maintain relationship with suppliers required
  • required, not held design process required
  • required, not held use different communication channels required
  • optional, not held manage contracts optional
03 business, administration and law 2 required, 5 supplementary
  • required, not held innovation processes required
  • required, not held operations management required
  • optional, not held crowdsourcing strategy optional
  • optional, not held hardware components suppliers optional
  • optional, not held insourcing strategy optional
  • optional, not held outsourcing strategy optional
  • optional, not held contract law optional
04 working with computers 2 required, 1 supplementary
  • required, not held attend to ICT systems quality required
  • required, not held manage changes in ICT system required
  • optional, not held implement ICT security policies optional
05 information and communication technologies (icts) 1 required, 6 supplementary
  • required, not held digital systems required
  • optional, not held ICT process quality models optional
  • optional, not held core banking software optional
  • optional, not held software components libraries optional
  • optional, not held software components suppliers optional
  • optional, not held hardware components optional
  • optional, not held systems development life-cycle optional
06 assisting and caring 1 required
  • required, not held oversee quality control required

2 further areas in the appendix

Table 4

Table 4 · Where to start

The 3 entries a ICT operations manager role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 11 skills that carry over
Skill Type
  • already held manage budgets skill
  • already held manage staff skill
  • already held train employees skill
  • already held use ICT ticketing system skill
  • already held comply with legal regulations skill
  • already held coordinate technological activities skill
  • already held implement ICT risk management skill
  • already held implement a virtual private network skill
  • already held perform procurement processes skill
  • already held provide cost benefit analysis reports skill
  • already held recruit employees skill
The 2 learning areas not shown above
Skill to acquire Tier
07 information skills 1 required
  • required, not held track key performance indicators required
08 engineering, manufacturing and construction 1 supplementary
  • optional, not held engineering processes optional
16 supplementary skills, helpful but not required
Skill to acquire Tier
  • optional, not held ICT process quality models optional
  • optional, not held core banking software optional
  • optional, not held crowdsourcing strategy optional
  • optional, not held engineering processes optional
  • optional, not held hardware components suppliers optional
  • optional, not held implement ICT security policies optional
  • optional, not held insourcing strategy optional
  • optional, not held outsourcing strategy optional
  • optional, not held software components libraries optional
  • optional, not held software components suppliers optional
  • optional, not held apply organisational techniques optional
  • optional, not held contract law optional
  • optional, not held develop information standards optional
  • optional, not held hardware components optional
  • optional, not held manage contracts optional
  • optional, not held systems development life-cycle optional
16 held skills the ICT operations manager role does not ask for
Skill Type
  • not needed by the target role ICT communications protocols knowledge
  • not needed by the target role Open source model knowledge
  • not needed by the target role Outsourcing model knowledge
  • not needed by the target role calibrate electronic instruments skill
  • not needed by the target role direct inward dialing knowledge
  • not needed by the target role electronics principles knowledge
  • not needed by the target role execute ICT audits skill
  • not needed by the target role hybrid model knowledge
  • not needed by the target role implement corporate governance skill
  • not needed by the target role internet governance knowledge
  • not needed by the target role investment analysis knowledge
  • not needed by the target role network engineering knowledge
  • not needed by the target role operate private branch exchange skill
  • not needed by the target role telecom regulations knowledge
  • not needed by the target role telecommunication trunking knowledge
  • not needed by the target role upgrade firmware skill
15 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier
  • required, not held innovation processes required
  • required, not held operations management required
  • required, not held digital systems required
  • optional, not held ICT process quality models optional
  • optional, not held core banking software optional
  • optional, not held crowdsourcing strategy optional
  • optional, not held engineering processes optional
  • optional, not held hardware components suppliers optional
  • optional, not held insourcing strategy optional
  • optional, not held outsourcing strategy optional
  • optional, not held software components libraries optional
  • optional, not held software components suppliers optional
  • optional, not held contract law optional
  • optional, not held hardware components optional
  • optional, not held systems development life-cycle optional
Index
Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.