Career Overlap Transition record Edition 1 · ESCO v1.2.1
Table 1Transition record

telephone switchboard operatortocommunication infrastructure maintainer

A telephone switchboard operator already meets 25% of what the communication infrastructure maintainer role asks for. The move turns on 9 required skills not yet in the profile.

From telephone switchboard operator
25%
Overlap1
To communication infrastructure maintainer
5 Skills carried over
9 Required, not held
70.6 Difficulty2
Career overlap Distant match

25%

Learning distance Substantial retraining

70.6/ 100

1 Share of the communication infrastructure maintainer role’s weighted skill requirement already met by the telephone switchboard operator profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Why

Why this move works

A communication infrastructure maintainer role treats 4 of its required skills as things a telephone switchboard operator already does. These are the ones it depends on most.

  • ICT communications protocols
  • concepts of telecommunications
  • install electronic communication equipment
  • monitor communication channels' performance

What stands in the way is 9 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.

Table 2

Table 2 · What you already bring

Of the 5 skills that carry over, these are the ones fewest other occupations ask for. A communication infrastructure maintainer role needs them, and most people applying for one will not have them already. This is the part of a telephone switchboard operator background worth leading with.

Skill the target role also needs Area
  • already held concepts of telecommunications engineering, manufacturing and construction
  • already held monitor communication channels' performance information skills
  • already held install electronic communication equipment working with machinery and specialised equipment
  • already held ICT communications protocols engineering, manufacturing and construction
  • already held implement a virtual private network working with computers

All 5 carried skills, including the 4 the communication infrastructure maintainer role treats as required.

Table 3

Table 3 · What you would need to learn

The 21 missing skills fall into 6 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier
01 information and communication technologies (icts) 5 required, 1 supplementary
  • required, not held ICT network cable limitations required
  • required, not held ICT network routing required
  • required, not held ICT network security risks required
  • required, not held procurement of ICT network equipment required
  • required, not held ICT networking hardware required
  • optional, not held Cisco optional
02 working with machinery and specialised equipment 2 required, 5 supplementary
  • required, not held operate digging construction equipment required
  • required, not held install low voltage wiring required
  • optional, not held install cable TV services optional
  • optional, not held solve location and navigation problems by using GPS tools optional
  • optional, not held use a complex communication system optional
  • optional, not held seal wires optional
  • optional, not held splice cable optional
03 engineering, manufacturing and construction 1 required, 1 supplementary
  • required, not held telecommunication trunking required
  • optional, not held telecom regulations optional
04 information skills 1 required
  • required, not held assess telecommunication infrastructure issues required
05 working with computers 4 supplementary
  • optional, not held implement ICT security policies optional
  • optional, not held implement a firewall optional
  • optional, not held implement anti-virus software optional
  • optional, not held use back-up and recovery tools optional
06 constructing 1 supplementary
  • optional, not held inspect cables optional
Table 4

Table 4 · Where to start

The 3 entries a communication infrastructure maintainer role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 5 skills that carry over
Skill Type
  • already held ICT communications protocols knowledge
  • already held concepts of telecommunications knowledge
  • already held install electronic communication equipment skill
  • already held monitor communication channels' performance skill
  • already held implement a virtual private network skill
12 supplementary skills, helpful but not required
Skill to acquire Tier
  • optional, not held Cisco optional
  • optional, not held implement ICT security policies optional
  • optional, not held implement a firewall optional
  • optional, not held implement anti-virus software optional
  • optional, not held install cable TV services optional
  • optional, not held solve location and navigation problems by using GPS tools optional
  • optional, not held telecom regulations optional
  • optional, not held use a complex communication system optional
  • optional, not held inspect cables optional
  • optional, not held seal wires optional
  • optional, not held splice cable optional
  • optional, not held use back-up and recovery tools optional
10 held skills the communication infrastructure maintainer role does not ask for
Skill Type
  • not needed by the target role answer incoming calls skill
  • not needed by the target role communicate by telephone skill
  • not needed by the target role electronic communication knowledge
  • not needed by the target role greet guests skill
  • not needed by the target role handle helpdesk problems skill
  • not needed by the target role maintain telephony system skill
  • not needed by the target role redirect callers skill
  • not needed by the target role respond to customers' inquiries skill
  • not needed by the target role use communication devices skill
  • not needed by the target role use computer telephony integration skill
8 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier
  • required, not held ICT network cable limitations required
  • required, not held ICT network routing required
  • required, not held ICT network security risks required
  • required, not held procurement of ICT network equipment required
  • required, not held telecommunication trunking required
  • required, not held ICT networking hardware required
  • optional, not held Cisco optional
  • optional, not held telecom regulations optional
Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.