Table 1Transition record

tourist animatortohotel concierge

A tourist animator already meets 58% of what the hotel concierge role asks for. The move turns on 2 required skills not yet in the profile.

From tourist animator

58%

Overlap1

To hotel concierge

10 Skills carried over

2 Required, not held

40.3 Difficulty2

adjacent 0–30

moderate 30–55

substantial 55–75

career change 75–100

this move, 40.3

This move: 40.3 of 100 · moderate

1 Share of the hotel concierge role’s weighted skill requirement already met by the tourist animator profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 10 skills that carry over, these are the ones fewest other occupations ask for. A hotel concierge role needs them, and most people applying for one will not have them already. This is the part of a tourist animator background worth leading with.

Skill the target role also needs Area

already held distribute local information materials communication, collaboration and creativity
already held provide tourism related information assisting and caring
already held assist clients with special needs communication, collaboration and creativity
already held greet guests assisting and caring
already held comply with food safety and hygiene assisting and caring
already held implement sales strategies communication, collaboration and creativity

All 10 carried skills, including the 7 the hotel concierge role treats as required.

Table 3

Table 3 · What you would need to learn

The 13 missing skills fall into 6 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier

01 assisting and caring 1 required, 3 supplementary

required, not held assist at check-in required

optional, not held detect drug abuse optional
optional, not held ensure the privacy of guests optional
optional, not held handle personal identifiable information optional

02 communication, collaboration and creativity 1 required, 1 supplementary

required, not held maintain relationship with customers required

optional, not held take room service orders optional

03 information skills 3 supplementary

optional, not held assess cleanliness of areas optional
optional, not held maintain incident reporting records optional
optional, not held process reservations optional

04 management skills 2 supplementary

optional, not held maintain reception area optional
optional, not held deliver correspondence optional

05 handling and moving 1 supplementary

optional, not held handover the service area optional

06 services 1 supplementary

optional, not held property management software optional

Table 4

Table 4 · Where to start

The 2 entries a hotel concierge role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 10 skills that carry over

Skill Type

already held assist clients with special needs skill
already held comply with food safety and hygiene skill
already held greet guests skill
already held handle customer complaints skill
already held identify customer's needs skill
already held maintain customer service skill
already held provide tourism related information skill
already held distribute local information materials skill
already held implement marketing strategies skill
already held implement sales strategies skill

11 supplementary skills, helpful but not required

Skill to acquire Tier

optional, not held maintain reception area optional
optional, not held handover the service area optional
optional, not held property management software optional
optional, not held take room service orders optional
optional, not held assess cleanliness of areas optional
optional, not held deliver correspondence optional
optional, not held detect drug abuse optional
optional, not held ensure the privacy of guests optional
optional, not held handle personal identifiable information optional
optional, not held maintain incident reporting records optional
optional, not held process reservations optional

23 held skills the hotel concierge role does not ask for

Skill Type

not needed by the target role augmented reality knowledge
not needed by the target role build business relationships skill
not needed by the target role demonstrate intercultural competences in hospitality services skill
not needed by the target role develop entertainment programmes skill
not needed by the target role ecotourism knowledge
not needed by the target role educate on sustainable tourism skill
not needed by the target role engage local communities in the management of natural protected areas skill
not needed by the target role ensure cross-department cooperation skill
not needed by the target role entertain guests interactively skill
not needed by the target role evaluate events skill
not needed by the target role handle financial transactions skill
not needed by the target role improve customer traveling experiences with augmented reality skill
not needed by the target role inform customers of activity changes skill
not needed by the target role keep up to date on local events skill
not needed by the target role manage conservation of natural and cultural heritage skill
not needed by the target role manage health and safety standards skill
not needed by the target role promote virtual reality travelling experiences skill
not needed by the target role recreation activities knowledge
not needed by the target role support community-based tourism skill
not needed by the target role support local tourism skill
not needed by the target role use e-tourism platforms skill
not needed by the target role virtual reality knowledge
not needed by the target role water skiing knowledge

1 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier

optional, not held property management software optional

Index

Other moves recorded from tourist animator

Full index of moves from tourist animator

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.