Career Overlap Transition record Edition 1 · ESCO v1.2.1
Table 1Transition record

tourist information officertotravel consultant

A tourist information officer already meets 51% of what the travel consultant role asks for. The move turns on 13 required skills not yet in the profile.

From tourist information officer
51%
Overlap1
To travel consultant
25 Skills carried over
13 Required, not held
57.4 Difficulty2
Career overlap Partial match

51%

Learning distance Substantial retraining

57.4/ 100

1 Share of the travel consultant role’s weighted skill requirement already met by the tourist information officer profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Why

Why this move works

A travel consultant role treats 13 of its required skills as things a tourist information officer already does. These are the ones it depends on most.

  • apply foreign languages in tourism
  • build a network of suppliers in tourism
  • ecotourism
  • educate on sustainable tourism
  • geographical areas relevant to tourism
  • identify customer's needs

What stands in the way is 13 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.

Table 2

Table 2 · What you already bring

Of the 25 skills that carry over, these are the ones fewest other occupations ask for. A travel consultant role needs them, and most people applying for one will not have them already. This is the part of a tourist information officer background worth leading with.

Skill the target role also needs Area
  • already held demonstrate intercultural competences in hospitality services communication, collaboration and creativity
  • already held build a network of suppliers in tourism communication, collaboration and creativity
  • already held apply foreign languages in tourism communication, collaboration and creativity
  • already held self-service technologies in tourism information and communication technologies (icts)
  • already held geographical areas relevant to tourism services
  • already held process booking information skills

All 25 carried skills, including the 13 the travel consultant role treats as required.

Table 3

Table 3 · What you would need to learn

The 23 missing skills fall into 5 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier
01 communication, collaboration and creativity 7 required, 3 supplementary
  • required, not held customise travel package required
  • required, not held maintain relationship with suppliers required
  • required, not held sell tourist packages required
  • required, not held advertise travel insurance required
  • required, not held devise tailor-made tourism itineraries required
  • required, not held handle customer complaints required
  • required, not held upsell products required
  • optional, not held assist clients with special needs optional
  • optional, not held develop inclusive communication material optional
  • optional, not held use different communication channels optional
02 management skills 2 required, 3 supplementary
  • required, not held oversee all travel arrangements required
  • required, not held plan measures to safeguard cultural heritage required
  • optional, not held oversee the printing of touristic publications optional
  • optional, not held oversee the design of touristic publications optional
  • optional, not held plan events optional
03 working with computers 2 required, 1 supplementary
  • required, not held use customer relationship management software required
  • required, not held use global distribution system required
  • optional, not held manage online content optional
04 assisting and caring 1 required, 2 supplementary
  • required, not held guarantee customer satisfaction required
  • optional, not held follow ethical code of conduct in tourism optional
  • optional, not held plan measures to safeguard natural protected areas optional
05 information skills 1 required, 1 supplementary
  • required, not held measure sustainability of tourism activities required
  • optional, not held read maps optional
Table 4

Table 4 · Where to start

The 3 entries a travel consultant role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 25 skills that carry over
Skill Type
  • already held apply foreign languages in tourism skill
  • already held build a network of suppliers in tourism skill
  • already held ecotourism knowledge
  • already held educate on sustainable tourism skill
  • already held geographical areas relevant to tourism knowledge
  • already held identify customer's needs skill
  • already held maintain customer records skill
  • already held maintain customer service skill
  • already held process booking skill
  • already held process payments skill
  • already held provide tourism related information skill
  • already held self-service technologies in tourism knowledge
  • already held use e-tourism platforms skill
  • already held augmented reality knowledge
  • already held build business relationships skill
  • already held comply with food safety and hygiene skill
  • already held demonstrate intercultural competences in hospitality services skill
  • already held engage local communities in the management of natural protected areas skill
  • already held improve customer traveling experiences with augmented reality skill
  • already held manage conservation of natural and cultural heritage skill
  • already held perform services in a flexible manner skill
  • already held promote virtual reality travelling experiences skill
  • already held support community-based tourism skill
  • already held support local tourism skill
  • already held virtual reality knowledge
10 supplementary skills, helpful but not required
Skill to acquire Tier
  • optional, not held follow ethical code of conduct in tourism optional
  • optional, not held manage online content optional
  • optional, not held oversee the printing of touristic publications optional
  • optional, not held plan measures to safeguard natural protected areas optional
  • optional, not held assist clients with special needs optional
  • optional, not held develop inclusive communication material optional
  • optional, not held oversee the design of touristic publications optional
  • optional, not held plan events optional
  • optional, not held read maps optional
  • optional, not held use different communication channels optional
22 held skills the travel consultant role does not ask for
Skill Type
  • not needed by the target role apply social media marketing skill
  • not needed by the target role assist visitors skill
  • not needed by the target role collect tourist information skill
  • not needed by the target role communicate with customers skill
  • not needed by the target role coordinate efforts of stakeholders for destination promotion skill
  • not needed by the target role develop tourist information materials skill
  • not needed by the target role devise special promotions skill
  • not needed by the target role distribute local information materials skill
  • not needed by the target role ensure client orientation skill
  • not needed by the target role handle personal identifiable information skill
  • not needed by the target role integrate content into output media skill
  • not needed by the target role local area tourism industry knowledge
  • not needed by the target role manage visitor flows in natural protected areas skill
  • not needed by the target role organise cultural events skill
  • not needed by the target role process reservations skill
  • not needed by the target role produce content for tourism brochures skill
  • not needed by the target role provide directions to guests skill
  • not needed by the target role quote prices skill
  • not needed by the target role respond to customers' inquiries skill
  • not needed by the target role sell souvenirs skill
  • not needed by the target role sell tickets skill
  • not needed by the target role work in a hospitality team skill
Index
Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.