Career Overlap Transition record Edition 1 · ESCO v1.2.1
Table 1Transition record

travel consultanttotourist information officer

A travel consultant already meets 48% of what the tourist information officer role asks for. The move turns on 14 required skills not yet in the profile.

From travel consultant
48%
Overlap1
To tourist information officer
25 Skills carried over
14 Required, not held
59.4 Difficulty2
Career overlap Partial match

48%

Learning distance Substantial retraining

59.4/ 100

1 Share of the tourist information officer role’s weighted skill requirement already met by the travel consultant profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Why

Why this move works

A tourist information officer role treats 10 of its required skills as things a travel consultant already does. These are the ones it depends on most.

  • apply foreign languages in tourism
  • build a network of suppliers in tourism
  • comply with food safety and hygiene
  • demonstrate intercultural competences in hospitality services
  • geographical areas relevant to tourism
  • identify customer's needs

What stands in the way is 14 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.

Table 2

Table 2 · What you already bring

Of the 25 skills that carry over, these are the ones fewest other occupations ask for. A tourist information officer role needs them, and most people applying for one will not have them already. This is the part of a travel consultant background worth leading with.

Skill the target role also needs Area
  • already held demonstrate intercultural competences in hospitality services communication, collaboration and creativity
  • already held build a network of suppliers in tourism communication, collaboration and creativity
  • already held apply foreign languages in tourism communication, collaboration and creativity
  • already held self-service technologies in tourism information and communication technologies (icts)
  • already held geographical areas relevant to tourism services
  • already held process booking information skills

All 25 carried skills, including the 10 the tourist information officer role treats as required.

Table 3

Table 3 · What you would need to learn

The 22 missing skills fall into 6 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier
01 communication, collaboration and creativity 6 required, 5 supplementary
  • required, not held coordinate efforts of stakeholders for destination promotion required
  • required, not held develop tourist information materials required
  • required, not held distribute local information materials required
  • required, not held produce content for tourism brochures required
  • required, not held communicate with customers required
  • required, not held respond to customers' inquiries required
  • optional, not held sell souvenirs optional
  • optional, not held work in a hospitality team optional
  • optional, not held apply social media marketing optional
  • optional, not held ensure client orientation optional
  • optional, not held sell tickets optional
02 assisting and caring 4 required
  • required, not held provide directions to guests required
  • required, not held assist visitors required
  • required, not held handle personal identifiable information required
  • required, not held quote prices required
03 information skills 2 required, 1 supplementary
  • required, not held collect tourist information required
  • required, not held process reservations required
  • optional, not held manage visitor flows in natural protected areas optional
04 management skills 1 required, 1 supplementary
  • required, not held devise special promotions required
  • optional, not held organise cultural events optional
05 services 1 required
  • required, not held local area tourism industry required
06 working with computers 1 supplementary
  • optional, not held integrate content into output media optional
Table 4

Table 4 · Where to start

The 3 entries a tourist information officer role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 25 skills that carry over
Skill Type
  • already held apply foreign languages in tourism skill
  • already held build a network of suppliers in tourism skill
  • already held comply with food safety and hygiene skill
  • already held demonstrate intercultural competences in hospitality services skill
  • already held geographical areas relevant to tourism knowledge
  • already held identify customer's needs skill
  • already held maintain customer records skill
  • already held maintain customer service skill
  • already held process booking skill
  • already held provide tourism related information skill
  • already held augmented reality knowledge
  • already held build business relationships skill
  • already held ecotourism knowledge
  • already held educate on sustainable tourism skill
  • already held engage local communities in the management of natural protected areas skill
  • already held improve customer traveling experiences with augmented reality skill
  • already held manage conservation of natural and cultural heritage skill
  • already held perform services in a flexible manner skill
  • already held process payments skill
  • already held promote virtual reality travelling experiences skill
  • already held self-service technologies in tourism knowledge
  • already held support community-based tourism skill
  • already held support local tourism skill
  • already held use e-tourism platforms skill
  • already held virtual reality knowledge
8 supplementary skills, helpful but not required
Skill to acquire Tier
  • optional, not held integrate content into output media optional
  • optional, not held manage visitor flows in natural protected areas optional
  • optional, not held organise cultural events optional
  • optional, not held sell souvenirs optional
  • optional, not held work in a hospitality team optional
  • optional, not held apply social media marketing optional
  • optional, not held ensure client orientation optional
  • optional, not held sell tickets optional
23 held skills the tourist information officer role does not ask for
Skill Type
  • not needed by the target role advertise travel insurance skill
  • not needed by the target role assist clients with special needs skill
  • not needed by the target role customise travel package skill
  • not needed by the target role develop inclusive communication material skill
  • not needed by the target role devise tailor-made tourism itineraries skill
  • not needed by the target role follow ethical code of conduct in tourism skill
  • not needed by the target role guarantee customer satisfaction skill
  • not needed by the target role handle customer complaints skill
  • not needed by the target role maintain relationship with suppliers skill
  • not needed by the target role manage online content skill
  • not needed by the target role measure sustainability of tourism activities skill
  • not needed by the target role oversee all travel arrangements skill
  • not needed by the target role oversee the design of touristic publications skill
  • not needed by the target role oversee the printing of touristic publications skill
  • not needed by the target role plan events skill
  • not needed by the target role plan measures to safeguard cultural heritage skill
  • not needed by the target role plan measures to safeguard natural protected areas skill
  • not needed by the target role read maps skill
  • not needed by the target role sell tourist packages skill
  • not needed by the target role upsell products skill
  • not needed by the target role use customer relationship management software skill
  • not needed by the target role use different communication channels skill
  • not needed by the target role use global distribution system skill
1 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier
  • required, not held local area tourism industry required
Index

Other moves recorded from travel consultant

Full index of moves from travel consultant

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.