passenger fare controllertotrain conductor
A passenger fare controller already meets 48% of what the train conductor role asks for. The move turns on 12 required skills not yet in the profile.
This move: 56.6 of 100 · substantial
1 Share of the train conductor role’s weighted skill requirement already met by the passenger fare controller profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.
Table 2 · What you already bring
Of the 12 skills that carry over, these are the ones fewest other occupations ask for. A train conductor role needs them, and most people applying for one will not have them already. This is the part of a passenger fare controller background worth leading with.
- already held assist passengers in emergency situations assisting and caring
- already held answer questions about the train transport service assisting and caring
- already held customs regulations for passengers services
- already held supervise movement of passengers management skills
- already held communicate clearly with passengers communication, collaboration and creativity
- already held assist disable passengers assisting and caring
All 12 carried skills, including the 11 the train conductor role treats as required.
Table 3 · What you would need to learn
The 13 missing skills fall into 8 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.
- required, not held assist passengers with timetable information required
- required, not held ensure passenger comfort required
- required, not held focus on passengers required
- required, not held manage the customer experience required
- required, not held research passenger needs required
- required, not held monitor customer inquiries required
- required, not held sell train tickets required
- optional, not held use different communication channels optional
- required, not held railway framework legislation required
- required, not held check carriages required
- required, not held handle stressful situations in the work place required
2 further areas in the appendix
Table 4 · Where to start
The 3 entries a train conductor role is least likely to hire without. The ordering is computed from the skill data, not from what pays.
- 01 research passenger needs skill · occupation specific
- 02 assist passengers with timetable information skill · sector specific
- 03 check carriages skill · sector specific
Each entry opens a course search for that skill. Career Overlap earns nothing from these links.
Appendix · The rest of the record
All 12 skills that carry over
- already held answer questions about the train transport service skill
- already held assist disable passengers skill
- already held assist passengers skill
- already held assist passengers in emergency situations skill
- already held communicate clearly with passengers skill
- already held communicate reports provided by passengers skill
- already held customs regulations for passengers knowledge
- already held handle petty cash skill
- already held provide information to passengers skill
- already held speak different languages skill
- already held supervise movement of passengers skill
- already held act reliably skill
The 2 learning areas not shown above
- required, not held passenger transport regulations required
- required, not held operate railway communication systems required
1 supplementary skills, helpful but not required
- optional, not held use different communication channels optional
20 held skills the train conductor role does not ask for
- not needed by the target role adhere to transportation work schedule skill
- not needed by the target role analyse reports provided by passengers skill
- not needed by the target role apply tramway regulations skill
- not needed by the target role be friendly to passengers skill
- not needed by the target role check passenger tickets skill
- not needed by the target role check tickets throughout carriages skill
- not needed by the target role collect fares skill
- not needed by the target role communicate with customers skill
- not needed by the target role consider ergonomic aspects of urban transportation skill
- not needed by the target role engage with rail stakeholders skill
- not needed by the target role facilitate safe disembarkation of passengers skill
- not needed by the target role handle personal identifiable information skill
- not needed by the target role help to control passenger behaviour during emergency situations skill
- not needed by the target role lift heavy weights skill
- not needed by the target role listen actively skill
- not needed by the target role manage emergency situations on board skill
- not needed by the target role operate electronic payment terminals skill
- not needed by the target role perform services in a flexible manner skill
- not needed by the target role provide first aid skill
- not needed by the target role regulations for international transportation knowledge
2 gaps that are knowledge rather than practice
Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.
- required, not held passenger transport regulations required
- required, not held railway framework legislation required
Other moves recorded from passenger fare controller
How this record was compiled
Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.