Career Overlap Transition record Edition 1 · ESCO v1.2.1
Table 1Transition record

restaurant managertohead waiter/head waitress

A restaurant manager already meets 52% of what the head waiter/head waitress role asks for. The move turns on 16 required skills not yet in the profile.

From restaurant manager
52%
Overlap1
To head waiter/head waitress
22 Skills carried over
16 Required, not held
58.8 Difficulty2
adjacent 0–30
moderate 30–55
substantial 55–75
career change 75–100
this move, 58.8

This move: 58.8 of 100 · substantial

1 Share of the head waiter/head waitress role’s weighted skill requirement already met by the restaurant manager profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 22 skills that carry over, these are the ones fewest other occupations ask for. A head waiter/head waitress role needs them, and most people applying for one will not have them already. This is the part of a restaurant manager background worth leading with.

Skill the target role also needs Area
  • already held inspect table settings assisting and caring
  • already held manage restaurant service management skills
  • already held prepare tableware assisting and caring
  • already held apply foreign languages in hospitality communication, collaboration and creativity
  • already held manage stock rotation management skills
  • already held supervise the work of staff on different shifts management skills

All 22 carried skills, including the 19 the head waiter/head waitress role treats as required.

Table 3

Table 3 · What you would need to learn

The 23 missing skills fall into 6 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier
01 communication, collaboration and creativity 6 required, 2 supplementary
  • required, not held brief staff on daily menu required
  • required, not held advise guests on menus for special events required
  • required, not held maintain relationship with customers required
  • required, not held assist clients with special needs required
  • required, not held coach employees required
  • required, not held execute opening and closing procedures required
  • optional, not held educate customers on coffee varieties optional
  • optional, not held educate customers on tea varieties optional
02 information skills 4 required, 3 supplementary
  • required, not held check prices on the menu required
  • required, not held check dining room cleanliness required
  • required, not held measure customer feedback required
  • required, not held monitor billing procedures required
  • optional, not held monitor check-out point optional
  • optional, not held monitor stock level optional
  • optional, not held process reservations optional
03 assisting and caring 2 required, 1 supplementary
  • required, not held assist VIP guests required
  • required, not held greet guests required
  • optional, not held handle surveillance equipment optional
04 handling and moving 2 required
  • required, not held attend to detail regarding food and beverages required
  • required, not held store kitchen supplies required
05 management skills 2 required
  • required, not held plan shifts of employees required
  • required, not held process payments required
06 engineering, manufacturing and construction 1 supplementary
  • optional, not held sparkling wines optional
Table 4

Table 4 · Where to start

The 3 entries a head waiter/head waitress role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 22 skills that carry over
Skill Type
  • already held apply foreign languages in hospitality skill
  • already held control of expenses skill
  • already held handle customer complaints skill
  • already held identify customer's needs skill
  • already held inspect table settings skill
  • already held maintain customer service skill
  • already held manage health and safety standards skill
  • already held manage restaurant service skill
  • already held manage stock rotation skill
  • already held maximise sales revenues skill
  • already held monitor customer service skill
  • already held monitor work for special events skill
  • already held plan menus skill
  • already held prepare tableware skill
  • already held quality assurance methodologies knowledge
  • already held recruit employees skill
  • already held supervise food quality skill
  • already held supervise the work of staff on different shifts skill
  • already held train employees skill
  • already held ensure maintenance of kitchen equipment skill
  • already held food waste monitoring systems knowledge
  • already held use resource-efficient technologies in hospitality skill
7 supplementary skills, helpful but not required
Skill to acquire Tier
  • optional, not held educate customers on coffee varieties optional
  • optional, not held educate customers on tea varieties optional
  • optional, not held monitor check-out point optional
  • optional, not held monitor stock level optional
  • optional, not held sparkling wines optional
  • optional, not held handle surveillance equipment optional
  • optional, not held process reservations optional
32 held skills the head waiter/head waitress role does not ask for
Skill Type
  • not needed by the target role arrange special events skill
  • not needed by the target role compile wine lists skill
  • not needed by the target role comply with food safety and hygiene skill
  • not needed by the target role conduct research on food waste prevention skill
  • not needed by the target role create decorative food displays skill
  • not needed by the target role create event-specific menus skill
  • not needed by the target role design indicators for food waste reduction skill
  • not needed by the target role develop food waste reduction strategies skill
  • not needed by the target role develop inclusive communication material skill
  • not needed by the target role develop working procedures skill
  • not needed by the target role devise special promotions skill
  • not needed by the target role energy conservation knowledge
  • not needed by the target role enforce alcohol drinking laws skill
  • not needed by the target role ensure infrastructure accessibility skill
  • not needed by the target role ensure portion control skill
  • not needed by the target role evaluate employees skill
  • not needed by the target role hazard analysis and critical control points knowledge
  • not needed by the target role identify suppliers skill
  • not needed by the target role keep up with eating out trends skill
  • not needed by the target role manage budgets skill
  • not needed by the target role manage staff skill
  • not needed by the target role manage the customer experience skill
  • not needed by the target role monitor financial accounts skill
  • not needed by the target role monitor sugar uniformity skill
  • not needed by the target role monitor the process of wine production skill
  • not needed by the target role mould chocolate skill
  • not needed by the target role order supplies skill
  • not needed by the target role seek innovation in current practices skill
  • not needed by the target role set prices of menu items skill
  • not needed by the target role think creatively about food and beverages skill
  • not needed by the target role train staff to reduce food waste skill
  • not needed by the target role waste management knowledge
1 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier
  • optional, not held sparkling wines optional
Index
Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.