ship steward/ship stewardesstosteward/stewardess
A ship steward/ship stewardess already meets 70% of what the steward/stewardess role asks for. Every required skill of the target role is already in the profile.
This move: 37.1 of 100 · moderate
1 Share of the steward/stewardess role’s weighted skill requirement already met by the ship steward/ship stewardess profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.
Table 2 · What you already bring
Of the 44 skills that carry over, these are the ones fewest other occupations ask for. A steward/stewardess role needs them, and most people applying for one will not have them already. This is the part of a ship steward/ship stewardess background worth leading with.
- already held check passenger tickets assisting and caring
- already held demonstrate emergency procedures communication, collaboration and creativity
- already held maintain stock supplies for guest cabin handling and moving
- already held prepare simple meals on board assisting and caring
- already held use riverspeak to communicate communication, collaboration and creativity
- already held maintain vessel safety and emergency equipment assisting and caring
All 44 carried skills, including the 7 the steward/stewardess role treats as required.
Table 3 · What you would need to learn
The 25 missing skills fall into 8 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.
- optional, not held apply transportation management concepts optional
- optional, not held maintain relationship with customers optional
- optional, not held sell souvenirs optional
- optional, not held act reliably optional
- optional, not held execute flight plans optional
- optional, not held upsell products optional
- optional, not held answer questions about the train transport service optional
- optional, not held assist passengers in emergency situations optional
- optional, not held assist passengers with timetable information optional
- optional, not held be friendly to passengers optional
- optional, not held deal with challenging work conditions optional
- optional, not held tolerate stress optional
- optional, not held carry out pre-flight duties optional
- optional, not held conduct full-scale emergency plan exercises optional
- optional, not held handle stressful situations in the work place optional
- optional, not held process customer orders optional
- optional, not held inspect cabin service equipment optional
- optional, not held perform routine flight operations checks optional
- optional, not held analyse work-related written reports optional
- optional, not held prepare flight reports optional
- optional, not held air transport law optional
- optional, not held common aviation safety regulations optional
- optional, not held airport planning optional
2 further areas in the appendix
Appendix · The rest of the record
All 44 skills that carry over
- already held assist passengers skill
- already held comply with food safety and hygiene skill
- already held greet guests skill
- already held handle customer complaints skill
- already held handle financial transactions skill
- already held maintain customer service skill
- already held serve food in table service skill
- already held assist clients with special needs skill
- already held check passenger tickets skill
- already held communicate reports provided by passengers skill
- already held communicate verbal instructions skill
- already held deliver outstanding service skill
- already held demonstrate emergency procedures skill
- already held distribute local information materials skill
- already held facilitate safe disembarkation of passengers skill
- already held follow verbal instructions skill
- already held give instructions to staff skill
- already held handle guest luggage skill
- already held handle veterinary emergencies skill
- already held health and safety measures in transportation knowledge
- already held help to control passenger behaviour during emergency situations skill
- already held identify customer's needs skill
- already held implement marketing strategies skill
- already held implement sales strategies skill
- already held maintain stock supplies for guest cabin skill
- already held maintain vessel safety and emergency equipment skill
- already held manage lost and found articles skill
- already held manage on board hazards skill
- already held manage the customer experience skill
- already held oversee guest laundry service skill
- already held perform services in a flexible manner skill
- already held perform small vessel safety procedures skill
- already held physical parts of the vessel knowledge
- already held prepare mixed beverages skill
- already held prepare simple meals on board skill
- already held provide first aid skill
- already held provide food and beverages skill
- already held provide information to passengers skill
- already held read stowage plans skill
- already held service rooms skill
- already held show intercultural awareness skill
- already held use different communication channels skill
- already held use riverspeak to communicate skill
- already held vessel safety equipment knowledge
The 2 learning areas not shown above
- optional, not held check carriages optional
- optional, not held have computer literacy optional
25 supplementary skills, helpful but not required
- optional, not held air transport law optional
- optional, not held airport planning optional
- optional, not held answer questions about the train transport service optional
- optional, not held apply transportation management concepts optional
- optional, not held assist passengers in emergency situations optional
- optional, not held assist passengers with timetable information optional
- optional, not held be friendly to passengers optional
- optional, not held check carriages optional
- optional, not held common aviation safety regulations optional
- optional, not held inspect cabin service equipment optional
- optional, not held maintain relationship with customers optional
- optional, not held perform routine flight operations checks optional
- optional, not held sell souvenirs optional
- optional, not held tolerate stress optional
- optional, not held act reliably optional
- optional, not held analyse work-related written reports optional
- optional, not held carry out pre-flight duties optional
- optional, not held conduct full-scale emergency plan exercises optional
- optional, not held deal with challenging work conditions optional
- optional, not held execute flight plans optional
- optional, not held handle stressful situations in the work place optional
- optional, not held have computer literacy optional
- optional, not held prepare flight reports optional
- optional, not held process customer orders optional
- optional, not held upsell products optional
1 held skills the steward/stewardess role does not ask for
- not needed by the target role assist at check-in skill
3 gaps that are knowledge rather than practice
Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.
- optional, not held air transport law optional
- optional, not held airport planning optional
- optional, not held common aviation safety regulations optional
Other moves recorded from ship steward/ship stewardess
How this record was compiled
Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.