Career Overlap Transition record Edition 1 · ESCO v1.2.1
Table 1Transition record

shop assistanttosales assistant

A shop assistant already meets 59% of what the sales assistant role asks for. The move turns on 10 required skills not yet in the profile.

From shop assistant
59%
Overlap1
To sales assistant
22 Skills carried over
10 Required, not held
50.2 Difficulty2
adjacent 0–30
moderate 30–55
substantial 55–75
career change 75–100
this move, 50.2

This move: 50.2 of 100 · moderate

1 Share of the sales assistant role’s weighted skill requirement already met by the shop assistant profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 22 skills that carry over, these are the ones fewest other occupations ask for. A sales assistant role needs them, and most people applying for one will not have them already. This is the part of a shop assistant background worth leading with.

Skill the target role also needs Area
  • already held Order products management skills
  • already held package purchases in bags handling and moving
  • already held keep records of merchandise delivery information skills
  • already held carry out order intake communication, collaboration and creativity
  • already held provide customer guidance on product selection communication, collaboration and creativity
  • already held process refunds management skills

All 22 carried skills, including the 17 the sales assistant role treats as required.

Table 3

Table 3 · What you would need to learn

The 19 missing skills fall into 7 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier
01 assisting and caring 5 required, 1 supplementary
  • required, not held ensure stock storage safety required
  • required, not held follow up orders for customers required
  • required, not held guarantee customer satisfaction required
  • required, not held prevent shoplifting required
  • required, not held ensure compliance with legal requirements required
  • optional, not held ensure store security optional
02 communication, collaboration and creativity 1 required, 3 supplementary
  • required, not held ensure client orientation required
  • optional, not held arrange ordering of products for customers optional
  • optional, not held listen actively optional
  • optional, not held order supplies optional
03 management skills 1 required, 3 supplementary
  • required, not held plan aftersales arrangements required
  • optional, not held issue sales invoices optional
  • optional, not held organise storage facilities optional
  • optional, not held perform multiple tasks at the same time optional
04 business, administration and law 1 required
  • required, not held characteristics of services required
05 engineering, manufacturing and construction 1 required
  • required, not held characteristics of products required
06 information skills 1 required
  • required, not held prepare sales checks required

1 further area in the appendix

Table 4

Table 4 · Where to start

The 3 entries a sales assistant role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 22 skills that carry over
Skill Type
  • already held Order products skill
  • already held carry out active selling skill
  • already held carry out order intake skill
  • already held company policies knowledge
  • already held demonstrate products' features skill
  • already held examine merchandise skill
  • already held identify customer's needs skill
  • already held maintain relationship with customers skill
  • already held maintain relationship with suppliers skill
  • already held monitor stock level skill
  • already held operate cash register skill
  • already held organise product display skill
  • already held process refunds skill
  • already held product comprehension knowledge
  • already held provide customer follow-up services skill
  • already held provide customer guidance on product selection skill
  • already held stock shelves skill
  • already held keep records of merchandise delivery skill
  • already held maintain store cleanliness skill
  • already held package purchases in bags skill
  • already held supervise merchandise displays skill
  • already held teamwork principles knowledge
The 1 learning area not shown above
Skill to acquire Tier
07 handling and moving 2 supplementary
  • optional, not held carry out cross merchandising optional
  • optional, not held carry out specialised packing for customers optional
9 supplementary skills, helpful but not required
Skill to acquire Tier
  • optional, not held arrange ordering of products for customers optional
  • optional, not held carry out cross merchandising optional
  • optional, not held carry out specialised packing for customers optional
  • optional, not held ensure store security optional
  • optional, not held issue sales invoices optional
  • optional, not held listen actively optional
  • optional, not held order supplies optional
  • optional, not held organise storage facilities optional
  • optional, not held perform multiple tasks at the same time optional
13 held skills the sales assistant role does not ask for
Skill Type
  • not needed by the target role achieve sales targets skill
  • not needed by the target role apply company policies skill
  • not needed by the target role check deliveries on receipt skill
  • not needed by the target role direct customers to merchandise skill
  • not needed by the target role execute working instructions skill
  • not needed by the target role maintain customer service skill
  • not needed by the target role notify customers on special offers skill
  • not needed by the target role pack merchandise for gifts skill
  • not needed by the target role process orders from online shop skill
  • not needed by the target role process payments skill
  • not needed by the target role put up price tags skill
  • not needed by the target role sales promotion techniques knowledge
  • not needed by the target role use different communication channels skill
2 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier
  • required, not held characteristics of products required
  • required, not held characteristics of services required
Index

Other moves recorded from shop assistant

Full index of moves from shop assistant

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.