Career Overlap Transition record Edition 1 · ESCO v1.2.1
Table 1Transition record

technical sales representative in hardware, plumbing and heating equipmenttoICT account manager

A technical sales representative in hardware, plumbing and heating equipment already meets 36% of what the ICT account manager role asks for. The move turns on 11 required skills not yet in the profile.

From technical sales representative in hardware, plumbing and heating equipment
36%
Overlap1
To ICT account manager
10 Skills carried over
11 Required, not held
64.9 Difficulty2
Career overlap Distant match

36%

Learning distance Substantial retraining

64.9/ 100

1 Share of the ICT account manager role’s weighted skill requirement already met by the technical sales representative in hardware, plumbing and heating equipment profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Why

Why this move works

A ICT account manager role treats 9 of its required skills as things a technical sales representative in hardware, plumbing and heating equipment already does. These are the ones it depends on most.

  • guarantee customer satisfaction
  • implement customer follow-up
  • implement marketing strategies
  • implement sales strategies
  • keep records on sales
  • maintain relationship with customers

What stands in the way is 11 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.

Table 2

Table 2 · What you already bring

Of the 10 skills that carry over, these are the ones fewest other occupations ask for. A ICT account manager role needs them, and most people applying for one will not have them already. This is the part of a technical sales representative in hardware, plumbing and heating equipment background worth leading with.

Skill the target role also needs Area
  • already held keep records on sales information skills
  • already held implement customer follow-up communication, collaboration and creativity
  • already held use customer relationship management software working with computers
  • already held produce sales reports information skills
  • already held implement sales strategies communication, collaboration and creativity
  • already held ensure compliance with legal requirements assisting and caring

All 10 carried skills, including the 9 the ICT account manager role treats as required.

Table 3

Table 3 · What you would need to learn

The 27 missing skills fall into 7 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier
01 business, administration and law 4 required
  • required, not held sales argumentation required
  • required, not held sales strategies required
  • required, not held accounting techniques required
  • required, not held channel marketing required
02 communication, collaboration and creativity 3 required, 4 supplementary
  • required, not held manage contracts required
  • required, not held maximise sales revenues required
  • required, not held perform customers’ needs analysis required
  • optional, not held deliver a sales pitch optional
  • optional, not held achieve sales targets optional
  • optional, not held build business relationships optional
  • optional, not held implement strategic planning optional
03 management skills 2 required, 2 supplementary
  • required, not held develop account strategy required
  • required, not held identify new business opportunities required
  • optional, not held coordinate technological activities optional
  • optional, not held set sales goals optional
04 assisting and caring 1 required, 1 supplementary
  • required, not held apply company policies required
  • optional, not held adhere to organisational guidelines optional
05 working with computers 1 required, 1 supplementary
  • required, not held perform data analysis required
  • optional, not held perform data mining optional
06 information skills 5 supplementary
  • optional, not held identify ICT user needs optional
  • optional, not held forecast account metrics optional
  • optional, not held maintain customer records optional
  • optional, not held perform market research optional
  • optional, not held study sales levels of products optional

1 further area in the appendix

Table 4

Table 4 · Where to start

The 3 entries a ICT account manager role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 10 skills that carry over
Skill Type
  • already held guarantee customer satisfaction skill
  • already held implement customer follow-up skill
  • already held implement marketing strategies skill
  • already held implement sales strategies skill
  • already held keep records on sales skill
  • already held maintain relationship with customers skill
  • already held produce sales reports skill
  • already held product comprehension knowledge
  • already held use customer relationship management software skill
  • already held ensure compliance with legal requirements skill
The 1 learning area not shown above
Skill to acquire Tier
07 information and communication technologies (icts) 3 supplementary
  • optional, not held Open source model optional
  • optional, not held Outsourcing model optional
  • optional, not held hybrid model optional
16 supplementary skills, helpful but not required
Skill to acquire Tier
  • optional, not held Open source model optional
  • optional, not held Outsourcing model optional
  • optional, not held coordinate technological activities optional
  • optional, not held deliver a sales pitch optional
  • optional, not held hybrid model optional
  • optional, not held identify ICT user needs optional
  • optional, not held perform data mining optional
  • optional, not held set sales goals optional
  • optional, not held achieve sales targets optional
  • optional, not held adhere to organisational guidelines optional
  • optional, not held build business relationships optional
  • optional, not held forecast account metrics optional
  • optional, not held implement strategic planning optional
  • optional, not held maintain customer records optional
  • optional, not held perform market research optional
  • optional, not held study sales levels of products optional
19 held skills the ICT account manager role does not ask for
Skill Type
  • not needed by the target role answer requests for quotation skill
  • not needed by the target role apply technical communication skills skill
  • not needed by the target role characteristics of products knowledge
  • not needed by the target role characteristics of services knowledge
  • not needed by the target role communicate with customers skill
  • not needed by the target role contact customers skill
  • not needed by the target role demonstrate motivation for sales skill
  • not needed by the target role demonstrate products' features skill
  • not needed by the target role ensure client orientation skill
  • not needed by the target role hardware, plumbing and heating equipment products knowledge
  • not needed by the target role have computer literacy skill
  • not needed by the target role keep records of customer interaction skill
  • not needed by the target role manage schedule of tasks skill
  • not needed by the target role prospect new customers skill
  • not needed by the target role provide customer follow-up services skill
  • not needed by the target role record customers' personal data skill
  • not needed by the target role respond to customers' inquiries skill
  • not needed by the target role sales promotion techniques knowledge
  • not needed by the target role supervise sales activities skill
7 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier
  • required, not held sales argumentation required
  • required, not held sales strategies required
  • required, not held accounting techniques required
  • required, not held channel marketing required
  • optional, not held Open source model optional
  • optional, not held Outsourcing model optional
  • optional, not held hybrid model optional
Index

Other moves recorded from technical sales representative in hardware, plumbing and heating equipment

Full index of moves from technical sales representative in hardware, plumbing and heating equipment

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.