Table 1Transition record

tourist information centre managertotour operator manager

A tourist information centre manager already meets 51% of what the tour operator manager role asks for. The move turns on 15 required skills not yet in the profile.

From tourist information centre manager

51%

Overlap1

To tour operator manager

27 Skills carried over

15 Required, not held

58.2 Difficulty2

adjacent 0–30

moderate 30–55

substantial 55–75

career change 75–100

this move, 58.2

This move: 58.2 of 100 · substantial

1 Share of the tour operator manager role’s weighted skill requirement already met by the tourist information centre manager profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 27 skills that carry over, these are the ones fewest other occupations ask for. A tour operator manager role needs them, and most people applying for one will not have them already. This is the part of a tourist information centre manager background worth leading with.

Skill the target role also needs Area

already held prepare travel packages management skills
already held oversee the design of touristic publications management skills
already held oversee the printing of touristic publications management skills
already held develop strategies for accessibility management skills
already held build a network of suppliers in tourism communication, collaboration and creativity
already held tourism market services

All 27 carried skills, including the 15 the tour operator manager role treats as required.

Table 3

Table 3 · What you would need to learn

The 24 missing skills fall into 7 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier

01 management skills 6 required, 3 supplementary

required, not held translate strategy into operation required
required, not held develop revenue generation strategies required
required, not held manage distribution channels required
required, not held plan marketing strategy required
required, not held plan medium to long term objectives required
required, not held select optimal distribution channel required

optional, not held create annual marketing budget optional
optional, not held develop working procedures optional
optional, not held identify suppliers optional

02 communication, collaboration and creativity 5 required, 4 supplementary

required, not held negotiate tourism rates required
required, not held develop tourism products required
required, not held manage contracts required
required, not held maximise sales revenues required
required, not held provide customised products required

optional, not held develop tourism destinations optional
optional, not held manage distribution of destination promotional materials optional
optional, not held manage production of destination promotional materials optional
optional, not held negotiate tourism experience purchases optional

03 information skills 2 required

required, not held set up pricing strategies required
required, not held measure customer feedback required

04 assisting and caring 1 required

required, not held oversee quality control required

05 business, administration and law 1 required

required, not held sales strategies required

06 information and communication technologies (icts) 1 supplementary

optional, not held augmented reality optional

1 further area in the appendix

Table 4

Table 4 · Where to start

The 3 entries a tour operator manager role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 27 skills that carry over

Skill Type

already held build a network of suppliers in tourism skill
already held build business relationships skill
already held comply with food safety and hygiene skill
already held develop strategies for accessibility skill
already held handle personal identifiable information skill
already held maintain customer service skill
already held manage budgets skill
already held manage staff skill
already held manage visitor flows in natural protected areas skill
already held oversee the design of touristic publications skill
already held oversee the printing of touristic publications skill
already held perform market research skill
already held prepare travel packages skill
already held recruit employees skill
already held tourism market knowledge
already held coordinate operational activities skill
already held ecotourism knowledge
already held educate on sustainable tourism skill
already held engage local communities in the management of natural protected areas skill
already held improve customer traveling experiences with augmented reality skill
already held manage conservation of natural and cultural heritage skill
already held promote virtual reality travelling experiences skill
already held self-service technologies in tourism knowledge
already held support community-based tourism skill
already held support local tourism skill
already held use e-tourism platforms skill
already held virtual reality knowledge

The 1 learning area not shown above

Skill to acquire Tier

07 services 1 supplementary

optional, not held property management software optional

9 supplementary skills, helpful but not required

Skill to acquire Tier

optional, not held develop tourism destinations optional
optional, not held manage distribution of destination promotional materials optional
optional, not held manage production of destination promotional materials optional
optional, not held negotiate tourism experience purchases optional
optional, not held property management software optional
optional, not held augmented reality optional
optional, not held create annual marketing budget optional
optional, not held develop working procedures optional
optional, not held identify suppliers optional

25 held skills the tour operator manager role does not ask for

Skill Type

not needed by the target role analyse data about clients skill
not needed by the target role apply foreign languages in tourism skill
not needed by the target role assess an area as a tourism destination skill
not needed by the target role assist clients with special needs skill
not needed by the target role create solutions to problems skill
not needed by the target role design materials for multimedia campaigns skill
not needed by the target role design press kit for media skill
not needed by the target role develop financial statistics reports skill
not needed by the target role develop tourist information materials skill
not needed by the target role distribute local information materials skill
not needed by the target role ensure infrastructure accessibility skill
not needed by the target role geographical areas relevant to tourism knowledge
not needed by the target role handle touristic quantitative data skill
not needed by the target role have computer literacy skill
not needed by the target role keep up to date on local events skill
not needed by the target role local area tourism industry knowledge
not needed by the target role maintain customer records skill
not needed by the target role manage medium term objectives skill
not needed by the target role manage website skill
not needed by the target role plan shifts of employees skill
not needed by the target role present reports skill
not needed by the target role provide tourism related information skill
not needed by the target role read maps skill
not needed by the target role respond to customers' inquiries skill
not needed by the target role train employees skill

3 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier

required, not held sales strategies required
optional, not held property management software optional
optional, not held augmented reality optional

Index

Other moves recorded from tourist information centre manager

Full index of moves from tourist information centre manager

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.