tourist information centre managertotourist information officer
A tourist information centre manager already meets 52% of what the tourist information officer role asks for. The move turns on 12 required skills not yet in the profile.
52%
55.6/ 100
1 Share of the tourist information officer role’s weighted skill requirement already met by the tourist information centre manager profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.
Why this move works
A tourist information officer role treats 12 of its required skills as things a tourist information centre manager already does. These are the ones it depends on most.
- apply foreign languages in tourism
- build a network of suppliers in tourism
- comply with food safety and hygiene
- develop tourist information materials
- distribute local information materials
- geographical areas relevant to tourism
What stands in the way is 12 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.
Table 2 · What you already bring
Of the 25 skills that carry over, these are the ones fewest other occupations ask for. A tourist information officer role needs them, and most people applying for one will not have them already. This is the part of a tourist information centre manager background worth leading with.
- already held develop tourist information materials communication, collaboration and creativity
- already held build a network of suppliers in tourism communication, collaboration and creativity
- already held apply foreign languages in tourism communication, collaboration and creativity
- already held self-service technologies in tourism information and communication technologies (icts)
- already held manage visitor flows in natural protected areas information skills
- already held handle personal identifiable information assisting and caring
All 25 carried skills, including the 12 the tourist information officer role treats as required.
Table 3 · What you would need to learn
The 22 missing skills fall into 6 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.
- required, not held coordinate efforts of stakeholders for destination promotion required
- required, not held demonstrate intercultural competences in hospitality services required
- required, not held identify customer's needs required
- required, not held produce content for tourism brochures required
- required, not held communicate with customers required
- optional, not held sell souvenirs optional
- optional, not held work in a hospitality team optional
- optional, not held apply social media marketing optional
- optional, not held ensure client orientation optional
- optional, not held perform services in a flexible manner optional
- optional, not held sell tickets optional
- required, not held provide directions to guests required
- required, not held assist visitors required
- required, not held quote prices required
- required, not held collect tourist information required
- required, not held process booking required
- required, not held process reservations required
- required, not held devise special promotions required
- optional, not held organise cultural events optional
- optional, not held process payments optional
- optional, not held augmented reality optional
- optional, not held integrate content into output media optional
Table 4 · Where to start
The 3 entries a tourist information officer role is least likely to hire without. The ordering is computed from the skill data, not from what pays.
- 01 collect tourist information skill · sector specific
- 02 coordinate efforts of stakeholders for destination promotion skill · sector specific
- 03 demonstrate intercultural competences in hospitality services skill · sector specific
Each entry opens a course search for that skill. Career Overlap earns nothing from these links.
Appendix · The rest of the record
All 25 skills that carry over
- already held apply foreign languages in tourism skill
- already held build a network of suppliers in tourism skill
- already held comply with food safety and hygiene skill
- already held develop tourist information materials skill
- already held distribute local information materials skill
- already held geographical areas relevant to tourism knowledge
- already held handle personal identifiable information skill
- already held local area tourism industry knowledge
- already held maintain customer records skill
- already held maintain customer service skill
- already held provide tourism related information skill
- already held respond to customers' inquiries skill
- already held build business relationships skill
- already held ecotourism knowledge
- already held educate on sustainable tourism skill
- already held engage local communities in the management of natural protected areas skill
- already held improve customer traveling experiences with augmented reality skill
- already held manage conservation of natural and cultural heritage skill
- already held manage visitor flows in natural protected areas skill
- already held promote virtual reality travelling experiences skill
- already held self-service technologies in tourism knowledge
- already held support community-based tourism skill
- already held support local tourism skill
- already held use e-tourism platforms skill
- already held virtual reality knowledge
10 supplementary skills, helpful but not required
- optional, not held integrate content into output media optional
- optional, not held organise cultural events optional
- optional, not held sell souvenirs optional
- optional, not held work in a hospitality team optional
- optional, not held apply social media marketing optional
- optional, not held augmented reality optional
- optional, not held ensure client orientation optional
- optional, not held perform services in a flexible manner optional
- optional, not held process payments optional
- optional, not held sell tickets optional
27 held skills the tourist information officer role does not ask for
- not needed by the target role analyse data about clients skill
- not needed by the target role assess an area as a tourism destination skill
- not needed by the target role assist clients with special needs skill
- not needed by the target role coordinate operational activities skill
- not needed by the target role create solutions to problems skill
- not needed by the target role design materials for multimedia campaigns skill
- not needed by the target role design press kit for media skill
- not needed by the target role develop financial statistics reports skill
- not needed by the target role develop strategies for accessibility skill
- not needed by the target role ensure infrastructure accessibility skill
- not needed by the target role handle touristic quantitative data skill
- not needed by the target role have computer literacy skill
- not needed by the target role keep up to date on local events skill
- not needed by the target role manage budgets skill
- not needed by the target role manage medium term objectives skill
- not needed by the target role manage staff skill
- not needed by the target role manage website skill
- not needed by the target role oversee the design of touristic publications skill
- not needed by the target role oversee the printing of touristic publications skill
- not needed by the target role perform market research skill
- not needed by the target role plan shifts of employees skill
- not needed by the target role prepare travel packages skill
- not needed by the target role present reports skill
- not needed by the target role read maps skill
- not needed by the target role recruit employees skill
- not needed by the target role tourism market knowledge
- not needed by the target role train employees skill
1 gaps that are knowledge rather than practice
Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.
- optional, not held augmented reality optional
Other moves recorded from tourist information centre manager
How this record was compiled
Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.