Career Overlap Transition record Edition 1 · ESCO v1.2.1
Table 1Transition record

ground steward/ground stewardesstoclub host/club hostess

A ground steward/ground stewardess already meets 29% of what the club host/club hostess role asks for. The move turns on 6 required skills not yet in the profile.

From ground steward/ground stewardess
29%
Overlap1
To club host/club hostess
5 Skills carried over
6 Required, not held
64.7 Difficulty2
Career overlap Distant match

29%

Learning distance Substantial retraining

64.7/ 100

1 Share of the club host/club hostess role’s weighted skill requirement already met by the ground steward/ground stewardess profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Why

Why this move works

A club host/club hostess role treats 5 of its required skills as things a ground steward/ground stewardess already does. These are the ones it depends on most.

  • assist VIP guests
  • assist customers
  • handle customer complaints
  • maintain customer service
  • maintain relationship with customers

What stands in the way is 6 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.

Table 2

Table 2 · What you already bring

Of the 5 skills that carry over, these are the ones fewest other occupations ask for. A club host/club hostess role needs them, and most people applying for one will not have them already. This is the part of a ground steward/ground stewardess background worth leading with.

Skill the target role also needs Area
  • already held assist VIP guests assisting and caring
  • already held assist customers assisting and caring
  • already held handle customer complaints communication, collaboration and creativity
  • already held maintain customer service communication, collaboration and creativity
  • already held maintain relationship with customers communication, collaboration and creativity

All 5 carried skills, including the 5 the club host/club hostess role treats as required.

Table 3

Table 3 · What you would need to learn

The 23 missing skills fall into 6 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier
01 assisting and caring 5 required, 9 supplementary
  • required, not held enforce regulations of selling alcoholic beverages to minors required
  • required, not held assist guest departure required
  • required, not held deal with aggressive behaviour required
  • required, not held greet guests required
  • required, not held monitor guest access required
  • optional, not held assist at check-in optional
  • optional, not held arrange tables optional
  • optional, not held check tickets at venue entry optional
  • optional, not held prepare alcoholic beverages optional
  • optional, not held prepare mixed beverages optional
  • optional, not held serve beverages optional
  • optional, not held tend to guests with special needs optional
  • optional, not held accommodate special seating optional
  • optional, not held control crowd optional
02 handling and moving 1 required, 1 supplementary
  • required, not held handle veterinary emergencies required
  • optional, not held clean surfaces optional
03 communication, collaboration and creativity 2 supplementary
  • optional, not held advise guests on menus for special events optional
  • optional, not held take food and beverage orders from customers optional
04 engineering, manufacturing and construction 2 supplementary
  • optional, not held beverage products optional
  • optional, not held alcoholic beverage products optional
05 management skills 2 supplementary
  • optional, not held devise special promotions optional
  • optional, not held handle cash flow optional
06 information skills 1 supplementary
  • optional, not held process reservations optional
Table 4

Table 4 · Where to start

The 3 entries a club host/club hostess role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 5 skills that carry over
Skill Type
  • already held assist VIP guests skill
  • already held assist customers skill
  • already held handle customer complaints skill
  • already held maintain customer service skill
  • already held maintain relationship with customers skill
17 supplementary skills, helpful but not required
Skill to acquire Tier
  • optional, not held assist at check-in optional
  • optional, not held advise guests on menus for special events optional
  • optional, not held arrange tables optional
  • optional, not held beverage products optional
  • optional, not held check tickets at venue entry optional
  • optional, not held prepare alcoholic beverages optional
  • optional, not held prepare mixed beverages optional
  • optional, not held serve beverages optional
  • optional, not held take food and beverage orders from customers optional
  • optional, not held tend to guests with special needs optional
  • optional, not held accommodate special seating optional
  • optional, not held alcoholic beverage products optional
  • optional, not held clean surfaces optional
  • optional, not held control crowd optional
  • optional, not held devise special promotions optional
  • optional, not held handle cash flow optional
  • optional, not held process reservations optional
19 held skills the club host/club hostess role does not ask for
Skill Type
  • not needed by the target role air passenger behaviour knowledge
  • not needed by the target role air transport law knowledge
  • not needed by the target role assist clients with special needs skill
  • not needed by the target role assist passengers skill
  • not needed by the target role board aircraft passengers skill
  • not needed by the target role check in luggage skill
  • not needed by the target role check in passengers skill
  • not needed by the target role communicate by telephone skill
  • not needed by the target role communicate with customers skill
  • not needed by the target role conduct airport security screening skill
  • not needed by the target role conduct security screenings skill
  • not needed by the target role customer service knowledge
  • not needed by the target role ensure flights run to schedule skill
  • not needed by the target role guarantee customer satisfaction skill
  • not needed by the target role manage the customer experience skill
  • not needed by the target role process booking skill
  • not needed by the target role sell tickets skill
  • not needed by the target role tolerate stress skill
  • not needed by the target role upsell products skill
2 gaps that are knowledge rather than practice

Knowledge gaps usually close through study. Practical skill gaps usually need something you can point at.

Skill to acquire Tier
  • optional, not held beverage products optional
  • optional, not held alcoholic beverage products optional
Index

Other moves recorded from ground steward/ground stewardess

Full index of moves from ground steward/ground stewardess

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.