ground steward/ground stewardesstorestaurant host/restaurant hostess
A ground steward/ground stewardess already meets 30% of what the restaurant host/restaurant hostess role asks for. The move turns on 9 required skills not yet in the profile.
30%
64/ 100
1 Share of the restaurant host/restaurant hostess role’s weighted skill requirement already met by the ground steward/ground stewardess profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.
Why this move works
A restaurant host/restaurant hostess role treats 4 of its required skills as things a ground steward/ground stewardess already does. These are the ones it depends on most.
- assist VIP guests
- assist customers
- handle customer complaints
- maintain customer service
What stands in the way is 9 required skills the profile does not yet cover. Table 3 groups them; Table 4 says which to take first.
Table 2 · What you already bring
Of the 6 skills that carry over, these are the ones fewest other occupations ask for. A restaurant host/restaurant hostess role needs them, and most people applying for one will not have them already. This is the part of a ground steward/ground stewardess background worth leading with.
- already held assist VIP guests assisting and caring
- already held assist clients with special needs communication, collaboration and creativity
- already held assist customers assisting and caring
- already held handle customer complaints communication, collaboration and creativity
- already held maintain customer service communication, collaboration and creativity
- already held maintain relationship with customers communication, collaboration and creativity
All 6 carried skills, including the 4 the restaurant host/restaurant hostess role treats as required.
Table 3 · What you would need to learn
The 14 missing skills fall into 5 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.
- required, not held seat customers according to the waiting list required
- required, not held arrange tables required
- required, not held welcome restaurant guests required
- required, not held accommodate special seating required
- required, not held assist guest departure required
- required, not held comply with food safety and hygiene required
- required, not held check dining room cleanliness required
- required, not held process reservations required
- required, not held present menus required
- optional, not held advise guests on menus for special events optional
- optional, not held take food and beverage orders from customers optional
- optional, not held work in a hospitality team optional
- optional, not held clean surfaces optional
- optional, not held devise special promotions optional
Table 4 · Where to start
The 3 entries a restaurant host/restaurant hostess role is least likely to hire without. The ordering is computed from the skill data, not from what pays.
- 01 seat customers according to the waiting list skill · occupation specific
- 02 arrange tables skill · sector specific
- 03 check dining room cleanliness skill · sector specific
Each entry opens a course search for that skill. Career Overlap earns nothing from these links.
Appendix · The rest of the record
All 6 skills that carry over
- already held assist VIP guests skill
- already held assist customers skill
- already held handle customer complaints skill
- already held maintain customer service skill
- already held assist clients with special needs skill
- already held maintain relationship with customers skill
5 supplementary skills, helpful but not required
- optional, not held advise guests on menus for special events optional
- optional, not held take food and beverage orders from customers optional
- optional, not held work in a hospitality team optional
- optional, not held clean surfaces optional
- optional, not held devise special promotions optional
18 held skills the restaurant host/restaurant hostess role does not ask for
- not needed by the target role air passenger behaviour knowledge
- not needed by the target role air transport law knowledge
- not needed by the target role assist passengers skill
- not needed by the target role board aircraft passengers skill
- not needed by the target role check in luggage skill
- not needed by the target role check in passengers skill
- not needed by the target role communicate by telephone skill
- not needed by the target role communicate with customers skill
- not needed by the target role conduct airport security screening skill
- not needed by the target role conduct security screenings skill
- not needed by the target role customer service knowledge
- not needed by the target role ensure flights run to schedule skill
- not needed by the target role guarantee customer satisfaction skill
- not needed by the target role manage the customer experience skill
- not needed by the target role process booking skill
- not needed by the target role sell tickets skill
- not needed by the target role tolerate stress skill
- not needed by the target role upsell products skill
Other moves recorded from ground steward/ground stewardess
How this record was compiled
Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.