Table 1Transition record

tourism product managertotour operator representative

A tourism product manager already meets 44% of what the tour operator representative role asks for. The move turns on 17 required skills not yet in the profile.

From tourism product manager

44%

Overlap1

To tour operator representative

20 Skills carried over

17 Required, not held

61.9 Difficulty2

adjacent 0–30

moderate 30–55

substantial 55–75

career change 75–100

this move, 61.9

This move: 61.9 of 100 · substantial

1 Share of the tour operator representative role’s weighted skill requirement already met by the tourism product manager profile. Required skills count in full, supplementary skills at 0.35. Directional: the figure for the reverse move differs. 2 Combines what is missing with how specialised it is, so a gap of general skills scores easier than the same number of narrow ones.

Table 2

Table 2 · What you already bring

Of the 20 skills that carry over, these are the ones fewest other occupations ask for. A tour operator representative role needs them, and most people applying for one will not have them already. This is the part of a tourism product manager background worth leading with.

Skill the target role also needs Area

already held build a network of suppliers in tourism communication, collaboration and creativity
already held apply foreign languages in tourism communication, collaboration and creativity
already held self-service technologies in tourism information and communication technologies (icts)
already held develop inclusive communication material communication, collaboration and creativity
already held geographical areas relevant to tourism services
already held support community-based tourism communication, collaboration and creativity

All 20 carried skills, including the 12 the tour operator representative role treats as required.

Table 3

Table 3 · What you would need to learn

The 22 missing skills fall into 4 areas of the ESCO skill hierarchy, numbered below in the order worth working in: the areas carrying the most required skills come first, and inside each one the required skills sit above the supplementary ones.

Skill to acquire Tier

01 communication, collaboration and creativity 8 required, 2 supplementary

required, not held provide performance feedback required
required, not held work in a hospitality team required
required, not held assist clients with special needs required
required, not held communicate with customers required
required, not held create solutions to problems required
required, not held handle customer complaints required
required, not held provide customised products required
required, not held upsell products required

optional, not held ensure infrastructure accessibility optional
optional, not held negotiate service with providers optional

02 information skills 4 required, 1 supplementary

required, not held collect tourist information required
required, not held manage visitor flows in natural protected areas required
required, not held measure customer feedback required
required, not held process booking required

optional, not held maintain customer records optional

03 management skills 3 required, 1 supplementary

required, not held devise special promotions required
required, not held make logistical arrangements required
required, not held process payments required

optional, not held prepare travel packages optional

04 assisting and caring 2 required, 1 supplementary

required, not held handle personal identifiable information required
required, not held manage health and safety standards required

optional, not held manage the customer experience optional

Table 4

Table 4 · Where to start

The 3 entries a tour operator representative role is least likely to hire without. The ordering is computed from the skill data, not from what pays.

Each entry opens a course search for that skill. Career Overlap earns nothing from these links.

Appendix

Appendix · The rest of the record

All 20 skills that carry over

Skill Type

already held apply foreign languages in tourism skill
already held build a network of suppliers in tourism skill
already held develop inclusive communication material skill
already held ecotourism knowledge
already held educate on sustainable tourism skill
already held engage local communities in the management of natural protected areas skill
already held geographical areas relevant to tourism knowledge
already held maintain customer service skill
already held manage conservation of natural and cultural heritage skill
already held self-service technologies in tourism knowledge
already held support community-based tourism skill
already held support local tourism skill
already held augmented reality knowledge
already held implement marketing strategies skill
already held implement sales strategies skill
already held improve customer traveling experiences with augmented reality skill
already held negotiate supplier arrangements skill
already held promote virtual reality travelling experiences skill
already held use e-tourism platforms skill
already held virtual reality knowledge

5 supplementary skills, helpful but not required

Skill to acquire Tier

optional, not held prepare travel packages optional
optional, not held ensure infrastructure accessibility optional
optional, not held maintain customer records optional
optional, not held manage the customer experience optional
optional, not held negotiate service with providers optional

28 held skills the tour operator representative role does not ask for

Skill Type

not needed by the target role assess an area as a tourism destination skill
not needed by the target role build business relationships skill
not needed by the target role carry out inventory planning skill
not needed by the target role comply with food safety and hygiene skill
not needed by the target role create annual marketing budget skill
not needed by the target role create new concepts skill
not needed by the target role develop tourism destinations skill
not needed by the target role develop tourism products skill
not needed by the target role develop travel charter programme skill
not needed by the target role manage contracts skill
not needed by the target role manage distribution channels skill
not needed by the target role manage distribution of destination promotional materials skill
not needed by the target role manage medium term objectives skill
not needed by the target role manage production of destination promotional materials skill
not needed by the target role manage yield skill
not needed by the target role market analysis knowledge
not needed by the target role measure sustainability of tourism activities skill
not needed by the target role monitor contractor performance skill
not needed by the target role participate in tourism events skill
not needed by the target role plan measures to safeguard cultural heritage skill
not needed by the target role plan measures to safeguard natural protected areas skill
not needed by the target role plan medium to long term objectives skill
not needed by the target role produce content for tourism brochures skill
not needed by the target role sales strategies knowledge
not needed by the target role set up pricing strategies skill
not needed by the target role tourism market knowledge
not needed by the target role tourist resources of a destination for further development knowledge
not needed by the target role utilise cross-selling skill

Index

Other moves recorded from tourism product manager

Full index of moves from tourism product manager

Note

How this record was compiled

Both occupations are taken from ESCO, which lists the skills and knowledge each occupation is expected to have and marks every one required or optional. Nothing here is a prediction about hiring, and nothing here knows that a particular employer wants a particular certificate. Treat Table 3 as a starting point for your own research rather than a syllabus. The full method states what these figures can and cannot tell you.